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Desert 215 Superstore

Las Vegas, NV

4.1
100 Reviews

8030 Rafael Rivera Way

Las Vegas, NV

89113

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Showing 100 reviews

April 12, 2023

Service department was great. Dropped my car off for an oil change and was done very fast. Great customer service. More

by nanooreg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine
May 05, 2023 -

Desert 215 Superstore responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

April 11, 2023

I worked with Jose to address a recurrent transmission leak on my Ram 2500. Jose was very personable with great customer service. No issues. Kept in touch with me throughout the process. More

by TW
Recommend Dealer
Yes
Employees Worked With
Jose Topete
May 05, 2023 -

Desert 215 Superstore responded

Hello, thanks for this great feedback for Jose! We're thrilled you had a positive experience!

April 07, 2023

Listen to what I had to say, wrote it all down and fixed my Vehicle. More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Topete
May 05, 2023 -

Desert 215 Superstore responded

Hi Steve, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

April 05, 2023

They had fast turnaround and understandable with my questions. I requested an inspection and warranty fix and they were able to return my vehicle to me with a trip for that weekend. Great 5 star servic More

by evillrdnikon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Swan
May 05, 2023 -

Desert 215 Superstore responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

April 04, 2023

I have bought 4 cars from Desert 215. They always take care of me when I come visit. Joe Sanchez is my sales guy and he is who I request when I come in. I highly recommend you shop there More

by tpauls63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
May 05, 2023 -

Desert 215 Superstore responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation and have an amazing day!

April 01, 2023

Friendliest best buying experience from their Fleet dept. Extremely knowledgeable staff. And fid j mention best price after researching all the Ram dealers in La Vegas!! I highly recommend Frank More

by Vegas Kid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank M
May 05, 2023 -

Desert 215 Superstore responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

May 05, 2023 -

Vegas Kid responded

Thank you for your response. I do love your fleet dept.

March 26, 2023

Jose was helping me yesterday . He was very nice and knowledgeable person. The job order completed as our my request. More

by mathewkkorah
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 27, 2023 -

Desert 215 Superstore responded

Hi, we are lucky to have Jose on our team! We do hope we can be of assistance in the future. Take care!

March 24, 2023

Great service, good deals. Really worked to get me the best price while getting me the car I wanted More

by Cmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Durante
Mar 27, 2023 -

Desert 215 Superstore responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

March 22, 2023

Very satisfied with the express oil change and the service writer and the vehicle inspection. Will visit again. More

by Carolnrock1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Swan
Mar 27, 2023 -

Desert 215 Superstore responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

March 18, 2023

I brought my TRX in for routine service and any recall items. The vehicle was returned to me with a broken module disabling my sensors and cameras which were both working when the vehicle was brought in More

by drcyoung
Recommend Dealer
No
Employees Worked With
Liz
Mar 18, 2023 -

drcyoung responded

Although, my service writer Liz was very pleasant and as helpful as she could be. My disappointment is with their technicians and lack of honesty and transparency with notifying me about the damaged module but allowed me to still take the vehicle home costing me more time and inconvenience of retuning multiple times.

Mar 20, 2023 -

Desert 215 Superstore responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (702) 620-7500. We look forward to hearing from you.