Desert Toyota

Exceptional! Terry has been my service advisor for over 13 years starting with my 2000 Tacoma. He is the reason I have continued to have my vehicle serviced by Des Terry has been my service advisor for over 13 years starting with my 2000 Tacoma. He is the reason I have continued to have my vehicle serviced by Desert Toyota instead of going elsewhere. The waiting area at Desert is really exceptional - I was able to bring my laptop and log in and work while waiting for my vehicle. Great design! More

Genuine Sean was genuinely interested in my desires for the right vehicle at the right price and provided clear information with no smokescreens. This made th Sean was genuinely interested in my desires for the right vehicle at the right price and provided clear information with no smokescreens. This made the transaction hassle free. Sean's personality and rapid responses, along with a very generous deal made this experience all I had hoped for. More

It's like a new dealership! Seriously, we have stopped by Desert Toyota for a number of different vehicle purchases and every time we left annoyed or disenchanted. I don't know i Seriously, we have stopped by Desert Toyota for a number of different vehicle purchases and every time we left annoyed or disenchanted. I don't know if they changed managers or practices but this was one of the best buying experiences ever. I felt their prices were higher than others at first but they called back and asked how they could earn my business. I asked them to match prices and they did. I walked in to sign papers and there wants any switching of the deal, no magic add ons that suddenly show up, and the level of professionalism by all staff members was refreshing. More

Don't do it Very bad used car tag team sales approach. Deceptive. They will lie to you. Not very receptive to questions especially concerning the carfax. AVOID AV Very bad used car tag team sales approach. Deceptive. They will lie to you. Not very receptive to questions especially concerning the carfax. AVOID AVOID More

Desert Toyota has the best facilities Good communication with customers, and very spacious and comfortable, I have purchased Toyota accessories, greeting cards, lunch, beverages, etc. with Good communication with customers, and very spacious and comfortable, I have purchased Toyota accessories, greeting cards, lunch, beverages, etc. within the Service lobby area. I can read my book or watch one of the televisions while I wait. It is far nicer than any other Service Department where I have been before. More

Very helpful I was impressed by Victor Davis from the first moment he approached us. I noticed he was eating lunch when my husband and I walked past him; Victor im I was impressed by Victor Davis from the first moment he approached us. I noticed he was eating lunch when my husband and I walked past him; Victor immediately left his lunch and asked if could assist us with anything. Even though it was very warm outside, he did not mind taking us out for a test drive on a couple of models. More

Best experience I have ever had buying a vehicle I must say that it was the best experience I have ever had buying a vehicle. The sales person seemed like an old friend. Courteous, friendly, attentiv I must say that it was the best experience I have ever had buying a vehicle. The sales person seemed like an old friend. Courteous, friendly, attentive, and very polite. I would go to him on my next purchase and I will definetly recommend him to all that cross my path. More

I couldn't ask for a nicer salesperson Mylessa went over everything with me and reassured me if I had any difficulty to call her. I couldn't ask for a nicer salesperson. I am still learning Mylessa went over everything with me and reassured me if I had any difficulty to call her. I couldn't ask for a nicer salesperson. I am still learning how my vehicle works and also knowing that if I have any questions small or big that I can call her anytime and she will help me. More

Pleasant place to get my car serviced Terry Normoyle, my service manager always goes beyond a regular service. I never have to worry about anything, as Terry always tells me when I need t Terry Normoyle, my service manager always goes beyond a regular service. I never have to worry about anything, as Terry always tells me when I need to get a service done. Clean restrooms and pleasant lounge area with two TVs, newspapers and of course, free fresh popcorn. I always wait for my vehicle and read my book in the lounge area. I occasionally get water when I forget my bottle. Time seems to go quickly. More

Horrible Managers Ryan was awesome and so was the finance department. I went to go test drive the car with the paperwork I had gotten on their website about the price. Ryan was awesome and so was the finance department. I went to go test drive the car with the paperwork I had gotten on their website about the price. The sales person was very nice and friendly but the managers in the used car department are the worst to deal with. When I decided to get the car i showed them the price of the car online and they said that it was the wrong price and that they still had to market it up. I fought about it for about 2hrs and they finally gave me a price that I accepted. they let me take the car home that night and said to bring it back in a few days to get the rest of the work done on it. When i went into pick up my car they had only replaced the struts but didn't put on the new tires that had owed me. I had the argued had to argue with them to even get the tires that they had owed me done and by then it will take two days to do!! I had to pay for a rental car for 2 days out of my own money so that i had a vehicle. About 12 days later my new car died n the parking lot due to a dead battery. I called them up and they said oh yeah your battery was at 50% and i fought with them to give me money back on that. This whole thing makes me wounder what they did right and how many things they did wrong!!!! More