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Desoto Ford

Arcadia, FL

4.6
344 Reviews
DESOTO Auto Mall in Arcadia, FL, also serving Fort Myers, FL and Naples, FL is proud to be an automotive leader in our area. Since opening our doors, DESOTO Auto Mall has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Chrysler, Dodge, Ford, Jeep, RAM or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that DESOTO Auto Mall will get you into the car or truck you choose with professionalism and attention to your needs.
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3039 SE Hwy 70

Arcadia, FL

34266

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Showing 344 reviews

September 14, 2022

Please t people, friendly staff, efficient, knowledgeable and service minded. I will recommend it to my friends. More

by Tjbeesting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Doucet
Sep 15, 2022 -

Desoto Ford responded

We all thank you kindly for this 5-star review!!!!! << note 5 exclamation points :-)

July 30, 2022

Highly recommend! They were very prompt with their responses & service. Quick easy transaction to purchase the exact car we were looking for. Joey and Jerry are terrif More

by Fleahmank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Doucet
Aug 01, 2022 -

Desoto Ford responded

It looks like the J & J guys did it again! Thank you muchly for the high marks and your kind recommendation! The Desoto welcome mat awaits your return!

July 20, 2022

Chris was very helpful and polite. He was directly to the point and got the job done quickly. He kept consistent contact th throughout the entire process. I would definitely recommend More

by Musselwhite39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
Jul 21, 2022 -

Desoto Ford responded

Chris is a true professional who always exceeds expectations! Thank you for making note of your satisfaction publicly, we all appreciate your recommendation, and we look forward to serving you again!

July 03, 2022

Joey was very helpful, he was very knowledgeable about the truck and made the process of buying the truck easy. He even delivered it to my house the next day after it was detailed so I wouldn't have to dr More

by jkman8888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Doucet
Jul 04, 2022 -

Desoto Ford responded

Joey always goes above and beyond for his customers! It's all part of the the Desoto difference! Thanks for saying nice things!

June 08, 2022

Joey Doucet was professional and courteous. He made buying our Jeep Rubicon experience a very pleasurable event. I highly recommend Joey and Desoto Jeep. We are very, very pleased with the ov More

by Kpowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bainbridge, Joey Doucet
Jun 09, 2022 -

Desoto Ford responded

How about that! We're very, very pleased too -- for you! Joey just makes the purchase thing so fun and easy. We thank you for taking the time to spread the word!

June 04, 2022

Bought a 2022 Maverick and everyone was terrific. JR was my salesman and very helpful. While the dealership is large, it still has that personal feeling. I've already referred people. More

by watsonkli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roberts
Jun 06, 2022 -

Desoto Ford responded

JR is the man! That's the Desoto way -- big enough to serve you, small enough to remember you! Thank you for the great review and referrals! See you again....

May 12, 2022

I have been in the market for a preowned Jeep for a couple months. Found one through this dealership, spoke with Joseph Doucet. The entire process was great and he was extremely helpful. Financing was More

by jahernandez751
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kratzer, Joey Doucet
May 12, 2022 -

Desoto Ford responded

You won't find a better friend of the customer than Joey! Vicky and Tim are true professionals. It was our pleasure to assist you and we all thank you for taking the time to write this review!

April 15, 2022

The guys at Desoto automall in arcadia made it happen, and got me in the jeep gladiator I wanted with the deal I wanted. Thanks Joey, Jake, Tommy. J.W. Collins. More

by James
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Doucet
Apr 16, 2022 -

Desoto Ford responded

Yes! Desoto does it again! From Joey, Jake, Tommy and the rest of the team we all want to thank you! Have many exciting adventures in your new Gladiator!

April 15, 2022

Joey was fantastic. Mine was a remote purchase and Joey called me in FaceTime and was willing to get down in the ground and show me every angle of the car, undercarriag More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki Buck, Joey Doucet
Apr 16, 2022 -

Desoto Ford responded

New technology blended with old fashioned customer service -- that's Joey and Desoto in a nutshell! Thank you, Kelly, for taking the time to show your appreciation! Enjoy your vehicle!!

April 10, 2022

No one ever and I mean never returns phone calls. I have left 3 messages for Joey in sales Talked with another person. Said I needed service never heard back from him We paid cash for our Rav 4 More

by Horse craz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moss-Solomon, Joey Doucet
Apr 11, 2022 -

Desoto Ford responded

Whenever we trade in a car we always ask for two sets of keys. Many times, as in this case, the previous owner of the Rav4 only had one key and if they find the second they will give it to us. The car you bought was priced to account for the fact that there was only one key. We offer key insurance to every customer. All of this should have been made more clear at the time of purchase and we regret that it was not.

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