Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a great experience at Destination Kia! Huge thank you to Chris for helping me through the process. He was patient, knowledgeable, and made everything feel smooth and stress-free. I truly a Huge thank you to Chris for helping me through the process. He was patient, knowledgeable, and made everything feel smooth and stress-free. I truly appreciate how attentive and professional he was from start to finish. If you’re coming here, definitely ask for him! More
I recently had the pleasure of working with Nick Ghelarducci at the dealership, and I can’t recommend him highly enough. From the moment I walked in, Nick was incredibly welcoming and attentive, tak Ghelarducci at the dealership, and I can’t recommend him highly enough. From the moment I walked in, Nick was incredibly welcoming and attentive, taking the time to really understand what I was looking for in a vehicle without any pushy sales tactics. He was knowledgeable about every detail, answering all my questions patiently and even pointing out features I hadn’t considered. The car he helped me select is absolutely amazing—it’s reliable, fuel-efficient, and packed with modern tech that makes every drive enjoyable. Nick made the entire process seamless, from test drives to financing, ensuring I felt confident and excited about my purchase. His follow-up after the sale was top-notch too, checking in to make sure everything was perfect. If you’re in the market for a new ride, do yourself a favor and ask for Nick Gherladucci. He’s a true professional with exceptional customer service! 5 stars all the way. More
Nick was very professional with everything and made it a quick and easy process for me quick and easy process for me More
Great service and professionalism. Highly recommend to anyone i know looking for a car! Thanks! Highly recommend to anyone i know looking for a car! Thanks! More
Daniqua provided timely and exceptional service. I would recommend her to anyone wishes to service their Kia. Very satisfied customer I would recommend her to anyone wishes to service their Kia. Very satisfied customer More
I recently leased a new Kia Sportage Hybrid from Destination Kia and traded in my existing 2023 Kia Sorento lease, which still had three payments remaining. As part of the transaction, the dealershi Destination Kia and traded in my existing 2023 Kia Sorento lease, which still had three payments remaining. As part of the transaction, the dealership clearly stated that they were covering those remaining payments as part of the deal. I turned in my Sorento on February 14. However, on February 26, Kia Finance still automatically debited my account for a $600 lease payment on that vehicle. I contacted the finance person at Destination Kia expecting assistance, but was told there was nothing they could do and that I would eventually receive a refund from Kia Finance once everything processed. He also told me this happened because I didn’t cancel autopay myself. This was frustrating to hear, because they handle lease turn-ins every day, while most customers only go through this process every few years. A simple heads-up to cancel autopay would have prevented this situation entirely. Instead, I had to spend a significant amount of time on the phone with Kia Finance, navigating multiple departments and repeatedly providing my personal information, only to be told that they were still waiting to receive the payoff from the dealer nearly two weeks after I had already turned the vehicle in. Until that payoff is received and processed, they cannot issue my refund. So at this point, I am simply waiting for a $600 refund check with no clear timeline, due to a situation that could have easily been avoided with better communication and follow-through. What disappointed me most was not the temporary overpayment itself, but the lack of ownership and guidance from the dealership afterward. Once the new lease was signed, I was left to resolve the issue on my own. I like the vehicle, but this experience left me with the impression that customer support ends once the paperwork is complete. I would strongly encourage anyone trading in a lease here to proactively cancel autopay themselves and closely monitor the payoff process, rather than assuming the dealership will handle everything seamlessly. More
Breonna was amazing, friendly, helpful, and very personable. I was nervous coming in alone, but she made me feel comfortable right away. I never felt pressured, and she answered all my questions. Th personable. I was nervous coming in alone, but she made me feel comfortable right away. I never felt pressured, and she answered all my questions. Thanks to her, I’m now in a vehicle I love and she was able to get everything I wanted in a car. Highly recommend! More
Amazing experience, Alex knew everything about the vehicle and made it very easy for us through the entire process. Would highly recommend him! vehicle and made it very easy for us through the entire process. Would highly recommend him! More
Destination Kia’s staff was welcoming and friendly. Jarred made the experience of leading my first Kia seamless and easy. Jarred made the experience of leading my first Kia seamless and easy. More
Excellent service from Destination Kia to repair malfunctioning horn. Mr. Blakeslee is a superb mgr. malfunctioning horn. Mr. Blakeslee is a superb mgr. More






