Destination Kia

to start off, I actually never write reviews on anything nonetheless about a person who I interacted with for shorter than 15 minutes and that was my decision based off of his actions. I look very young, wh nonetheless about a person who I interacted with for shorter than 15 minutes and that was my decision based off of his actions. I look very young, which is OK nowadays who doesn’t look very young when they’re going to buy a car? But based off of 90% of his comments, they say the same exact thing he was no less than his horrible sales experience given I am in sales and the way that he spoke to me within two minutes of seeing my face I knew for a fact, I wasn’t going to work with him. First and foremost, we enter the building and the lady who is tracking us and went over to a group of salesman. I turned my head and he’s doing a little snicker, which is fine. We couldn’t assume that it was about us until he came over to our table completely ignored my fiancé when she had tried to acknowledge him, he shakes my hand says hello and the first thing he asked was wright who’s buying this car I haven’t even gotten a formal introduction, barely even heard his name. He doesn’t even let me introduce myself. but whatever I respond with I am the one who’s going to be buying this car and which he responds with how old are you? OK? I tell him how old I am which I am 23 years old. I wanted to get a new car because I’ve had only two cars both in which I have financed since I had my license anyway that’s besides the point he doesn’t even know what car I’m really interested in, and to follow up with that question he asked me what my credit score is. I have known this man all of five minutes mind you I have booked an appointment beforehand to test drive at K5 because I was interested in the car with itself, we haven’t even talked about the car yet. That completely threw me off and rubbed me the wrong way because the way that he was saying things in the way that he was looking at me, he made me feel like I was not qualified to get a car or that I was too young to even be there in which I wasn’t because I have experience, but that’s not anybody’s business we go outside and I start getting frustrated. because as we were going outside to look at the cars, you can just tell he looks very “OK let’s get this over with I don’t wanna waste my time” in which I didn’t either because if I’m gonna spend $27,000 on a vehicle, I would rather love the car and have a good first experience with it rather than feeling like I’m lower than the person that’s trying to make a dollar off of me selling this car. so he proceeds to ask me would you like to test drive the car after not really saying much all the way to the walk to the car I felt like I knew more about the car because I have been doing my research on it and every time I asked him a question about said car. The only response he really had for me was oh it has a little bit more bells and whistles so I reply with no I do not want this car no more I would just like to see what it looks like on the inside. Thank you so much. He proceeds to show me what’s on the inside of the car and in that moment, my fiancé has said something to me about the windshield and he pees over my shoulder and said what did she say in a very much tone as if she doesn’t know what she saying so I turned my neck to him basically just saying she’s just commenting on something and he felt the need that he wanted to correct her and say no she’s wrong. rather than being personable and saying oh normally, that is the case with some, but in this one and then try to inform us rather than doing the opposite, he was very condescending and I again I normally don’t make reviews on anything or anyone because I don’t care enough, but after a whole 24 hours of sitting on it, I have decided you should not be in the sales business if that’s the way that you’re going to treat people who are coming to spend a lot of money on a car I informed him that I was gonna go back to work with Chevy and he tried to tell me about a warranty that Chevy doesn’t offer but I was already over it at that point and left More

We are repeat customers. Dennis Miller our sales associate has always been a pleasure to work with. He really listens to what I’m looking for in my vehicle and this most rece Dennis Miller our sales associate has always been a pleasure to work with. He really listens to what I’m looking for in my vehicle and this most recent visit. I wanted to stay in a Sportage but wanted an upgraded trim package within minutes. He had the hybrid pulled around front for me to test drive. We wound up taking at home the next day. I love the car and I will be back again to see Dennis in the future. More

Unmatched “old school” professionalism and integrity paired with customer service that exceeds all expectations. Sales, service and finance are all on the same page, their dedication is uniquely impress paired with customer service that exceeds all expectations. Sales, service and finance are all on the same page, their dedication is uniquely impressive. During and after each and every interaction I feel valued and joyful! Thank you Dave Reali, Sales Director and the entire Destination Kia team, you are the very best!!! More

I recently leased a new Kia Sportage PHEV and needed to get out of my lease with Toyota. There were some issues with some paperwork, but Justin was right on top of everything. He kept in constant contact get out of my lease with Toyota. There were some issues with some paperwork, but Justin was right on top of everything. He kept in constant contact with me and let me know how things were progressing. When thing kind of hit a standstill, he forwarded me all of the information needed to get it cleared up and moving again. Justin is wonderful and if you ever have any questions about a lease, he is your guy! Thank you so much for all the help and I love my new vehicle. More

I found the staff to be very courteous and helpful. Their patience at checkout was exceptional. Their patience at checkout was exceptional. More

Finally after two years. They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done alm They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done almost a month ago. I have left numerous voicemails to try and figure out what is going on with my vehicle.. and not a single person that works there can contact me back to let me know what is going on. More

We went in to test drive on a busy Saturday and left that afternoon with the exact vehicle we hoped for. Olivia Nolan was an absolute pleasure to work with! She was easy going and didn't pressure or fast tal afternoon with the exact vehicle we hoped for. Olivia Nolan was an absolute pleasure to work with! She was easy going and didn't pressure or fast talk us at all. She was even amazing with our toddler who was in tow at the dealership with us that day. We plan to drive our Telluride for years to come but would absolute work with Olivia again in an instant! More

This was one of the best experiences I ever experienced thanks to Olivia I fill honored to be apart of the family my shopping experience was top tier I’m extremely blessed thank you Olivia and Kia Family. thanks to Olivia I fill honored to be apart of the family my shopping experience was top tier I’m extremely blessed thank you Olivia and Kia Family. More

Olivia, the salesperson who helped me, was amazing. She took her time and answered all of my ridiculous questions. She took her time and answered all of my ridiculous questions. More