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Destination Kia
Albany, NY
7,039 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,039 reviews
September 17, 2025
Always good service. Service representatives always courteous informative and helpful. Marshall my service representative on 9/16/25 was very courteous and informative an Service representatives always courteous informative and helpful. Marshall my service representative on 9/16/25 was very courteous and informative and he is a keeper! More
by ckrzanowski5
Employees Worked With
September 05, 2025
My husband and I were in the market for two vehicles and the team and destination Kia understood and appreciated our needs. We worked with JaNyve Smith and we were impressed by how genuine and personable he the team and destination Kia understood and appreciated our needs. We worked with JaNyve Smith and we were impressed by how genuine and personable he was throughout the process. Even though he is still learning the ropes, his patience and willingness to find answers made the experience feel comfortable and low-pressure. We shopped around at multiple dealerships and JaNyve was the sole salesperson to call us to follow up and that is what stood out to us and made us want to continue with the sales. More
by Thedraketwo
September 04, 2025
Janyve Smith was very helpful and knowledgeable. He stayed connected and responsive to us through the entire process and beyond. I would highly recommend Janyve to anyone interested in a Kia. He stayed connected and responsive to us through the entire process and beyond. I would highly recommend Janyve to anyone interested in a Kia. More
by JM
Employees Worked With
Janyve Smith
September 04, 2025
My car broke down in August. KIA said they couldn't get me an appointment til Sept. 4th almost a month later. After towing my car in the day before. I had to call to find out if KIA said they couldn't get me an appointment til Sept. 4th almost a month later. After towing my car in the day before. I had to call to find out if they received it. Daniqua Farmer is supposed to call me and let me know updates on the service that needs to be done. My appointment was at 7:30am. I called left a message and haven't heard from anyone. It Is now 5:45pm. I am so frustrated and disappointed with this whole situation. I want to have my car towed to another service station. I've missed several doctors appointments and have cancelled even more. This is unexceptionable. More
by knockwoodsr
September 02, 2025
Janyve Smith at Destination Kia in Albany, NY. 100% recommended! Very easy transaction, answered all of our questions respectfully and was helpful and patient. 100% recommended! Very easy transaction, answered all of our questions respectfully and was helpful and patient. More
by Lylian Hayes
Employees Worked With
Janyve Smith
August 28, 2025
Daniqua was my Advisor today and she amazing 😍. Also the service given to my car was Amazing as always and everyone is so nice . Also the service given to my car was Amazing as always and everyone is so nice . More
by sara6804
August 26, 2025
Jerrad was excellent! He listened to our needs and helped us find what we were looking for! The process was easy, fast and will always come to Destination Kia for our car He listened to our needs and helped us find what we were looking for! The process was easy, fast and will always come to Destination Kia for our cars! More
by joslyngirls
Employees Worked With
August 26, 2025
Very nice people and service Friendly and informative and pleasant Been here for many years no problems pleasant Been here for many years no problems More
by Neen0922
Employees Worked With
August 25, 2025
Service at Destination Kia is very good. Marshall, the service advisor, kept me informed of progress and anticipated wait time. Marshall, the service advisor, kept me informed of progress and anticipated wait time. More
by Dctocci
Employees Worked With
August 22, 2025
We've purchased our last 3 vehicles from Destination Kia and it's been a straightforward buying experience each time. This dealership has so many new vehicles to choose from. Jerrad Knotts has sold us our l and it's been a straightforward buying experience each time. This dealership has so many new vehicles to choose from. Jerrad Knotts has sold us our last 2 vehicles and has gone above and beyond each time. Both times, he has gotten us in the perfect vehicle. Whether we knew exactly what we were looking for (2023 K5) or had Jerrad go through all the different trim levels between the 2025 and 2026 Sportage until we found exactly what we wanted (2026 Sportage SX Prestige). Jerrad has made our vehicle purchases smooth each time. More
by Paul_E
