Destination Kia

I specifically requested to look at 2 vehicles listed on the internet. The salesman needed to clear the ice from them (not an issue, the weather the day before was atrocious). 15 minutes later, he came back the internet. The salesman needed to clear the ice from them (not an issue, the weather the day before was atrocious). 15 minutes later, he came back with the news that 1 of the vehicles could not be seen "because it had a transmission problem" THEN WHY WAS IT LISTED?! The 2nd vehicle was lovely, but $3000 more... again, I knew that going in. Once we started talking money Frank would disappear for 15-20 minutes at a time to "get the numbers", the first of which was an insult at best. When I told him the wholesale value of my trade, he then disappeared again for over 20 minutes and came back with a slightly better offer. We told him "NO" and were getting ready to leave. He then disappeared, again, for another 15+ minutes, this time coming back with his manager. When we got up to leave again, the manager finally made an offer that was within reason. That whole process took 2.5 hours...for a vehicle we were going to pay cash for! When we asked when the car would be ready, we were told "a couple of days". Two days later Frank called to tell us that there was a problem "removing the lien from the vehicle" and that it should be cleared up in 3 more days. In other words, they attempted to sell us a car for which they did not hold clear title! In Frank's defense, he was not told by management either. At point I looked for a different vehicle and cancelled the purchase. I will NEVER go back to Destination Kia. More

Very good customer service for the service department. Additional services offered but no pressure to accept. Good communication. Additional services offered but no pressure to accept. Good communication. More

Andre made the car buying process smooth, making sure I got the exact car I wanted, in the time frame I was looking for. got the exact car I wanted, in the time frame I was looking for. More

Jake went above and beyond to help me get the vehicle I wanted. I have really never had an experience like this before. I will recommend this dealership to family and friends. Thank you, Jake for a great wanted. I have really never had an experience like this before. I will recommend this dealership to family and friends. Thank you, Jake for a great experience in getting my new car, More

Was able to order the car I wanted through this dealership. It was a no hassle purchase. dealership. It was a no hassle purchase. More

The service was great Jake is first class salesman. No hassle problems. I recomend him to all my friends. No hassle problems. I recomend him to all my friends. More

A truly exceptional experience. Jerrad was extremely knowledgeable and helpful in making sure I got exactly what I wanted. Jerrad was extremely knowledgeable and helpful in making sure I got exactly what I wanted. More

They went above and beyond! Really appreciate all the steps they went through to help me get a car! Really appreciate all the steps they went through to help me get a car! More

This was a fast and painless process and I thank you for that. Very easy going. that. Very easy going. More

I enjoy the attention to detail. It was clean and gave us all the information we needed. It was clean and gave us all the information we needed. More