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Destination Kia
Albany, NY
7,113 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,113 reviews
November 05, 2020
Love the cleanness of your location, the professional, kindness of your staff. My vehicle was returned very clean and I was escorted to my vehicle, much appreciated. kindness of your staff. My vehicle was returned very clean and I was escorted to my vehicle, much appreciated. More
by jacquelineadanzy
Verified Customer
November 04, 2020
The service guys were helpful, friendly, explained everything very well, kept me informed with a text message provided a hospitality space that was clean and sanitized, and got the work done quickly. everything very well, kept me informed with a text message provided a hospitality space that was clean and sanitized, and got the work done quickly. More
by lbogucki
Employees Worked With
November 04, 2020
Dealership is nice and clean. They’re adhering nicely to COVID restrictions. I was thoroughly impressed with the video confirmation of service. However I was unimpressed with the difference in pricing when COVID restrictions. I was thoroughly impressed with the video confirmation of service. However I was unimpressed with the difference in pricing when scheduling the service online and what I ended up being charged. More
by ashley.a.bartlett
Employees Worked With
Rich Petri
November 04, 2020
I was pleasedl with how attentive the staff was. Scheduling my appointement online was very easy with no problems. Also I felt safe with the proper protocols in place for our safety with covid. Scheduling my appointement online was very easy with no problems. Also I felt safe with the proper protocols in place for our safety with covid. More
by dbartholomew1
Employees Worked With
November 04, 2020
Service department is efficient and friendly as well as professional. I appreciate their updates and explanations of findings. Hours of operation are sufficient for scheduling. professional. I appreciate their updates and explanations of findings. Hours of operation are sufficient for scheduling. More
by RENRAWJ5
Employees Worked With
November 04, 2020
Every time i service my vehicle has been a great experience. The salesman that handled my purchase Matt Parker ,always stops to say hi and how am I doing. My favorite service advisor Marshall is the experience. The salesman that handled my purchase Matt Parker ,always stops to say hi and how am I doing. My favorite service advisor Marshall is the best, always keeping me informed as to the progress for my vehicle. More
by randyruiz775569
Employees Worked With
November 04, 2020
Mel was attentive, competent, knowledgeable, and understanding of my dilemma about which car I wanted. He presented all the benefits fairly and carefully giving me plenty of time. He also came in on understanding of my dilemma about which car I wanted. He presented all the benefits fairly and carefully giving me plenty of time. He also came in on his day off. More
by sbb26470
Employees Worked With
Mel, Kenny Lau
November 04, 2020
Leased a 2021 Kia K5. It was great working with Amy. Never pushy but very confident. She always made sure that we knew what was going on with the car we were getting. Thank you Never pushy but very confident. She always made sure that we knew what was going on with the car we were getting. Thank you More
by tucffo45
November 04, 2020
Excellent customer service going above and beyond to find the exact Telluride and options we were looking for including checking ordered inventory that wasn't even been built yet. the exact Telluride and options we were looking for including checking ordered inventory that wasn't even been built yet. More
by Robert Stroud
Employees Worked With
Can't remember the name of the gentleman that finalized our paperwork but 5 stars to him., Jose Coffil
November 04, 2020
The main issue I have with this dealership is when I go for an oil change I always end up waiting a long time. Almost as if they are deliberately working on every ones car with and leave my car last. Beca for an oil change I always end up waiting a long time. Almost as if they are deliberately working on every ones car with and leave my car last. Because I always see people who come after me for service and they leave before me. More
by DNLHONORE
