Destination Kia

went to destination KIA to road test a K5 liked the car Nick Petramale was great had the car serviced cleaned & ready in hours great time there thanks to all Dave Nick Petramale was great had the car serviced cleaned & ready in hours great time there thanks to all Dave More

Easy to get repair appointments. The staff are nice and way to deal with work was done in a timely fashion and the person I worked with was very good way to deal with work was done in a timely fashion and the person I worked with was very good More

My overall experience was great! The staff was friendly. The waiting area was clean and sanitized! I will be back for more service. Thank you The waiting area was clean and sanitized! I will be back for more service. Thank you More

While the overall service was good, in my opinion it took too long for an inspection on a vehicle that is almost brand new (very low mileage). too long for an inspection on a vehicle that is almost brand new (very low mileage). More

Very safe environment Very knowledgeable service Very safe environment Very knowledgeable service person Very kind and caring service person Service person was marshal blakeslee I always feel I Very safe environment Very knowledgeable service person Very kind and caring service person Service person was marshal blakeslee I always feel I am in good hands at destination Kia More

Great service during my oil change and other service. They walked me through everything and stayed in tpich with me while my car was being serviced. They walked me through everything and stayed in tpich with me while my car was being serviced. More

Should not take 2 1/2 for an express oil change when I had an appointment! Marshall is always friendly when I come for service, however he is always trying to sell something else which can be annoying esp had an appointment! Marshall is always friendly when I come for service, however he is always trying to sell something else which can be annoying especially when I know I don’t need something. For example a cabin air filter that I changed myself a month ago and a tire rotation when I just had tires put on 2 months prior. It was never ending. All I wanted was a quick oil change. More

Just awesome!!!. From the time I walked in to the time I drove out with my new car. I said what I wanted and what I was going to pay and that's what happened! drove out with my new car. I said what I wanted and what I was going to pay and that's what happened! More

This is a conflicted review. Positives:The service This is a conflicted review. Positives: The service professionals I interacted with were kind and helpful. They were able to get me into a rental This is a conflicted review. Positives: The service professionals I interacted with were kind and helpful. They were able to get me into a rental vehicle. One of the master techs was able to show me what was going on with my vehicle with a simple explanation. Lastly, communication issues were addressed in an effective manner by the service advisor I was working with. Negatives: Additional work that was required for my vehicle (critical rear suspension issues) should have been caught during my first visit. Quite often it is very difficult to get a hold of anyone in the service department (no one answers the phone due to lack of staff or available staff helping other customers). The hourly labor rate is a bit high at $130. The work completed seems incomplete/haphazard as I am now experiencing new issues after repairs were completed. More

I felt very safe with all the Covid precautions. I was dealt with in a very respectful and professional manner by the team especially by Marshall Blakeslee. dealt with in a very respectful and professional manner by the team especially by Marshall Blakeslee. More