Destination Kia

Great people at Destination Kia! Dave Reali, Justin Ruchalski to name a few, are respectful and easy to talk to. Nick Pertamale our salesman is excellent. He kept great communication Dave Reali, Justin Ruchalski to name a few, are respectful and easy to talk to. Nick Pertamale our salesman is excellent. He kept great communications through the whole deal, highly recommend him, More

Engine failed while driving, so I had my car towed to Destination (where I also purchased the vehicle). Within an hour of them opening afterwards, they called to ask me for authorization to diagnose the Destination (where I also purchased the vehicle). Within an hour of them opening afterwards, they called to ask me for authorization to diagnose the problem (mechanic stated car wouldn't turn on, and was probably the engine.) This however would be the only time communication with Destination was easy. Trying to reach out to ask about a loaner car, and to get stuff out of my car, I had to call multiple times to finally get answers. Was eventually told they couldn't do anything about a loaner until it was diagnosed, then they would set me up with a rental, as they didn't do loaners. Was also told at this point that if it was the engine, it would take 4-6 weeks from that point. Just to get the diagnostic, it took 2.5 weeks. Was called and left a message to call back. It took over 24 hours for me to finally talk to them, after calling back multiple times, for them to tell me that they had diagnosed the car. It was what they thought, and that it probably would be under warranty. I was also told at that time to call back in two days as they didn't have any loaners. (This was different then what they had originally said). I was never asked if I approved the repairs. The next day, I was told repaired, that they had "managed to get an engine", and install it. I may not know much about cars, but I know it takes over 2 days to replace an engine. Then they called me and tried to get me to sign something a day before I picked it up as they were afraid "I'd forget" to sign when I picked up my car. It was only when they called me to try to randomly sign something that I found out that the repairs were under warranty. To this day, I don't know if it was a new engine, or a used engine that they had sitting on a shelf. I don't believe that they waited 2.5 weeks to diagnose the car. I don't believe it took them less then 2 days to replace an engine. I also think they tried to limit any conversation with me, to explain what the issue was, and what was actually replaced. Communciation with Destination Kia's service department was so bad, I have no intention of going back for service, or to purchase a car again. If my car breaks down again, I'll take it elsewhere. More

Jerrad was a pleasure to work with. He was knowledgeable and sufficiently answered any questions and concerns I had. My experience was efficient yet thorough. I left with the impression He was knowledgeable and sufficiently answered any questions and concerns I had. My experience was efficient yet thorough. I left with the impression that Destination Kia and Jerrad truly care about doing what is best for their customers. More

My salesman Alex B greeted me right when I walked in, I told him what I was looking for, my budget, and other important context and he got right to work. He didn’t try to pressure me into something I didn’ told him what I was looking for, my budget, and other important context and he got right to work. He didn’t try to pressure me into something I didn’t really want or couldn’t afford. Very knowledgeable about Kia cars and the cars on the lot. Very good personality, helped me through the issuance process all the way through setting up my Apple car play. If you need a car, go to Kia and ask for Alex. After Alex you meet the finance manager Adam who is equally as personable and knowledgeable and helped me with any questions I had. Adam was sure to help me out and get me any deals possible. This Kia dealer also has DMV on site which makes getting your car beyond easy. I would definitely come here again More

Salesman Nicholas Petramale was excellent. Returned phone calls and messages promptly. Well informed about car and it's functions. Personable friendly yet proffesiona. Returned phone calls and messages promptly. Well informed about car and it's functions. Personable friendly yet proffesiona. More

Jerrad was professional, friendly, knowledgeable and a pleasure to work with. I was coming from 4 hours away to buy the car and he was able to communicate via text and phone calls to complete the deal bef pleasure to work with. I was coming from 4 hours away to buy the car and he was able to communicate via text and phone calls to complete the deal before I even arrived. He came in on his day off for me and had all paperwork completed when I arrived, I was in and out of the dealership with financing complete, a tutorial of the car's features and the keys in hand in under an hour and a half. He made the usual painful, time consuming process of buying a car so simple and easy. He is a true asset to Destination Kia. By far the easiest and most pleasant car purchase I have ever made from start to finish. More

Very professional and informative will return new manager Jim awesome to deal with..very very knowledgeable Jim awesome to deal with..very very knowledgeable More

I’ve been going to this dealership since my first car and I’ve never been let down. Marshall is absolutely fantastic, really eases your mind. I’ve never been let down. Marshall is absolutely fantastic, really eases your mind. More

Nick and Adam were fantastic throughout the entire process. Nick was very kind during the whole process when it came to having my son there during the purchasing process. Adam did an amazing job expla process. Nick was very kind during the whole process when it came to having my son there during the purchasing process. Adam did an amazing job explaining everything and I couldn't be happier with where I ended up. More

Amy was FANTASTIC. So knowledgeable and helpful and friendly. My husband and I went in just to do some preliminary shopping, and the questions she asked us about what So knowledgeable and helpful and friendly. My husband and I went in just to do some preliminary shopping, and the questions she asked us about what our needs were led to a conversation that totally shifted our perspective on what that was - and not in a high pressure sort of way. She genuinely wanted to be sure that we knew what we wanted before we started seriously looking. We thought we wanted EV, but came to realize that it wasn't the right choice for us, and so we went hybrid instead. Obviously EV is more expensive than hybrid, so you can take from that that Amy is about putting you in the car that is right for YOU - not the car that is good for HER. You're in great hands if you visit Destination Kia and ask for Amy! P.S. Our "preliminary" visit ended with us driving our new Niro home! :) More