
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,984 reviews
Great Experience! Just got my car yesterday. I have been buying cars since the 70's. My last 4 cars have have been new. I have leased my last 3 cars. My wonderful exp Just got my car yesterday. I have been buying cars since the 70's. My last 4 cars have have been new. I have leased my last 3 cars. My wonderful experience began with the gracious greeting from Stephanie.Truly phenomenal lady. It started my experience off the right way. Naomi and Will were exceptional too! No pressure. Thanks folks. Thanks Chris. More
Service Appointment I went in for an oil change and tire rotation. Sean explained the different service needs at the different mileages to me. This was useful to me as it I went in for an oil change and tire rotation. Sean explained the different service needs at the different mileages to me. This was useful to me as it was my first new vehicle I have bought. The wait time was reasonable even though there was a lot of construction going on. There was sales staff that held conversations while I was waiting for my vehicle to be complete which was a great way to pass the time and they were all very friendly. I recommend this dealership and service More
A great Capital buying experience We found the car we wanted. Over the past year or so, my wife and I decided to research what new cars may fit our requirements to replace a 10 year ol We found the car we wanted. Over the past year or so, my wife and I decided to research what new cars may fit our requirements to replace a 10 year old Toy----. Our 10 year old car has given us great service, but that company and it's design staff with it's new models did not appeal to us. After reading reviews, talking to very satisfied customers that have purchased Kia's, and looking at all the new models at the Syracuse auto show, well you guessed it, the Kia Optima, for us came out on top ! The next step of course was finding a dealer with the model, color and options we wanted. Thanks again for the internet, the only dealer that had what we wanted at the time we wanted to purchase was DESTINATION KIA. So off goes a request for a quote for the car they have in stock. With the help of Shaun Collins and Anthony Liguori, they made the deal happen. And we did most of it over the PHONE ! Upon arriving at the dealership ( a bit of construction going on in the showroom ) and an hour or so later, we took delivery of our brand new Kia Optima. We got what I believe was a great lease arrangement, and the car in my opinion is really sharp. So for anyone reading this review, give DESTINATION KIA a try. My wife and I want to thank you, the dealer, for all the legwork up front and behind the scenes for making our lease a smooth transaction. I would also like to thank Kia Motors of America, making the decision to build these cars in the USA. So now all we have to do, as we are in our mid 60's, is learn all the new bells and whistles, as it is like stepping out of a stagecoach into a supercar !!! Well maybe not quite a stagecoach. Thanks again for the great experience and keep up the good work ! Give DESTINATION KIA a try for your next new or used car purchase. More
Oil change The only complaint is that I was told I would get a car wash with every oil change but didn't get one this time or the last time. The only complaint is that I was told I would get a car wash with every oil change but didn't get one this time or the last time. More
Never thought I would own one >Such a surprise. My wife and I stopped in after reading a lease ad. As most of us know all about the fine print. There was NONE. We did a quick trade in on our 11 year My wife and I stopped in after reading a lease ad. As most of us know all about the fine print. There was NONE. We did a quick trade in on our 11 year old Elantra. Mark was a pleasure.,he even sought out a color we wanted. He found a car the just came off the truck and it wasn't even in stock yet. We went up and at 530 in the afternoon and was out with the car by 900 PM. The dealership was super busy and many people were being helped to. Mark advised us that he was going to make a delivery on another sale he did. He kept us informed during the process. We felt well taken care of. The dealership even brought in pizza and burgers since it was dinner time. Such a great thought. Car delivered very clean and ready for my wife. The old saying happy wife happy life. More
Nice to have explanations! I went in for an oil change and tire rotation. Sean explained why the tire rotation was necessary in detail and also gave details on additional recom I went in for an oil change and tire rotation. Sean explained why the tire rotation was necessary in detail and also gave details on additional recommended services. The wait time was reasonable and the staff was engaging in conversation with all of us in the waiting room, which was refreshing. It was great to get a free car wash at the end too! More
Service I was waited on right as I walked in the door. I asked how long the oil change and rotating of tires would take and was told 45 minutes. I think it I was waited on right as I walked in the door. I asked how long the oil change and rotating of tires would take and was told 45 minutes. I think it took less than that. Very pleased. Would be happier if they would include the rotating of tires as part of the oil change like Midas and Jiffy Lube do. More
My overall experience from the time I arrived at Destination Kia until the time I left was excellent. Mark Lewtschnko was very pleasant, professional, and not at all pushy in trying to sell me a ca Destination Kia until the time I left was excellent. Mark Lewtschnko was very pleasant, professional, and not at all pushy in trying to sell me a car. I knew what I wanted and he delivered. I was shopping around for some time and Kia by far impressed me the most and made me want to buy the car from that dealership. Keep up the good work Destination Kia! cindyn1 More
As soon as I walked in Rick was at the door welcoming me to Kia. He apologized for the construction work that was taking place inside (this didn't bother me) and offered me coffee and popcorn. He came in to Kia. He apologized for the construction work that was taking place inside (this didn't bother me) and offered me coffee and popcorn. He came in to check on me to make sure I didn't need anything during my wait and was over all one of the best customer service professionals i've encountered in quite a while! Rick makes a great asset to your team!! I would recommend this dealership to anyone!!!! KUDO'S to you all! More
These gentlemen made the whole experiance delightful. Their knowledge and willingness to assist and answer questions was super. They make you feel comfortable and appreciated, Their knowledge and willingness to assist and answer questions was super. They make you feel comfortable and appreciated, More