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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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December 16, 2021

Good service at good price especially for a dealership. Pair of snow tires were cheaper than local tire shop. More

by RTHOMAS1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
December 15, 2021

Everybody was very helpful and very professional.. the service was excellent starting from the service writer to the cashier More

by paolo0674pp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

The service department at Destination Kia is terrific. In fact I’ve had such positive experiences there with my first Kia, that I bought my second car from them. They are always polite and helpful. But Mich More

by KimOppelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hunter
December 15, 2021

Never going back for service. It took OVER two hours for an oil change. They mean well but they can’t manage their appointments. Big thumbs down! More

by MARKLUPO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

People have been great to deal with. This visit was not up to par for to excessive time to do the job. More

by DWILLIA366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
December 15, 2021

I am very happy with the service I received on my 2019 sorento. I enjoy doing business with destination Kia My lease is up in March 2022 and at that time I will lease a new sorento LX. AWD if you have on More

by TONYFRIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Lucas was friendly and efficient. The wait was about two hours longer than the estimated time but I had plenty of reading with me. Lucas didn't see the cashier around so he did that too and even walked me More

by RKEESEE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
December 14, 2021

I will never buy or lease a car from here again and I will make sure to tell everyone I know to do the same!!!!!!!!!!!!!! More

by mattmoseley09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Docherty
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

No coffee in lounge. The estimate was inaccurate even with no additional issues found/serviced. More

by Mikey411vm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
December 14, 2021

Great process. I didn’t stay a minute over what Lucas said at drop off. More

by CIPRIANO.JOSEPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
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