Back

Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

Sort by
December 10, 2021

Scheduling was easy. Communication w dealership was excellent and timely. Work was completed well, and I was out of there faster than I expected. More

by bmcewing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Marshall and Rich are very accommodating and helpful regarding my car service and warranty issues. More

by mari4625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Stamp, Rich Petri
December 09, 2021

I am very satisfied with the experience at Destination Kia. From my initial call to set up getting my car to them to picking up my car just a little over a week later. I am seriously considering having More

by sandyscutt53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
December 09, 2021

Marshall is always kind when I bring the car in. He is very informative and always keeps me in the loop. More

by ADAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
December 09, 2021

Marshall is always reliable and personable! Thank you to him and the team for their outstanding service! More

by BRIELLE_97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Service was prompt, knowledgeable and accommodating. Very pleased. Would definitely recommend to a friend or family member. More

by bkaplan43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
December 09, 2021

They seem to care more about showing how to give them a good review of their service then actually about the care of their customers, ironically. I waited 2 hours for an oil change and inspection, and th More

by gillems
Customer Service
Recommend Dealer
No
Employees Worked With
Lucas Lapins
December 09, 2021

Staff were helpful and professional - making appointment was easy, appreciated the reminder call, good communication More

by jmoran96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
December 09, 2021

Service rep was very attentive to noting the problem for the tech's to check out. Also, I appreciated the complimentary car wash. Overall this dealership seems to be first class. More

by grampygif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
December 08, 2021

Great communication and friendly staff! I’ll a customer for life - shuttle service made the difference - Rich and Mike were wonderful! More

by cietekp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hunter, Rich Petri
...
102
...