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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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November 09, 2021

The repair was great. Service guy didn’t believe me when I said there was a problem. Told me I was probably mistaking the way the car was performing for something else. Kinda had to make them look at car wh More

by SLWLSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hunter
November 09, 2021

Messed up drop off system. Really bad parking system for service. Ignored upon pick up. More

by caseysmith5398
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

All work done on time and completed as promised. Car was shown to me by service manager and it was completely cleaned. Excellent experience. More

by chiefkola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 08, 2021

Always a great experience at Destination Kia. Excellent communication and a comfortable place to wait for your vehicle. More

by Brendan Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 07, 2021

I was satisfied with the service. Marshall provided me with information that was helpful....good job... More

by WALKERALFRIEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

Staff was very friendly and courteous. I was early and that was not a problem. I will definitely return for service when necessary. More

by carolschongar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Blatt
November 06, 2021

I like the work that the dealership does. They tell me everything that they’re going to do. The last time I was in, I expected to be there for 1 1/2-2 hours. They had me out of there in an hour and even w More

by Happycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 06, 2021

Won't return phone calls. I've left 3 messages for the service manager and he's not called me back. I'm so frustrated! More

by LORI.GORDON7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

The service was great ..except I couldn't stay, one staff member said I could get a $35 voucher because I had to rent a vehicle to get home an hour away..the service guy said no....which made me irritated. I More

by Sargentoneleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

Everyone was very nice . The person who greeted us was very knowledgeable. He offered us transportation while they worked on our car. The driver was also very friendly. More

by KATHLEEN_MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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