Destination Kia - Service Center

Everyone was very nice . The person who greeted us was very knowledgeable. He offered us transportation while they worked on our car. The driver was also very friendly. very knowledgeable. He offered us transportation while they worked on our car. The driver was also very friendly. More

Very prompt and courteous service. Lucas Lapins was totally professional and explained in detail the service appointment. I was impressed with the whole service department. totally professional and explained in detail the service appointment. I was impressed with the whole service department. More

Our service representative was wonderful! We dropped my car off the night before our appointment on Monday 11/1 at 7 am. By 7:38 am I was called to review service. The car was completed and they did my in car off the night before our appointment on Monday 11/1 at 7 am. By 7:38 am I was called to review service. The car was completed and they did my inspection without being asked as they noticed it was due this month! Great service! More

My KIA was at Destination for over 2 months before ANYTHING was done. Service techs did nothing until the Director of Operations was contacted for recourse. ANYTHING was done. Service techs did nothing until the Director of Operations was contacted for recourse. More

Took 1 1/2 months to have car fixed only after speaking with manager sad with manager sad More

I have always been pleased with the friendliness of the staff and the quality of the work at their service center. staff and the quality of the work at their service center. More

Technician did not check to make sure the windows were up before sending through the car wash. He was honest about the mistake, I’ll give him that, but how did this even occur? I was left with a very damp ve before sending through the car wash. He was honest about the mistake, I’ll give him that, but how did this even occur? I was left with a very damp vehicle that as a result had an issue with the seatbelt sensor not seeing the belt buckled so I went back to the dealer and was told there was nothing they could do that day and I’d have to bring it back on Monday. I got to listen to the seatbelt chime for my 30 minute drive home. Luckily it must have dried out enough overnight to not have an issue the next day. Still have a very damp vehicle that actually froze the interior this morning as temps were below freezing. Each of the 3 Kia vehicles we have had serviced here has had some sort of issue afterwards at least once. At this point, we will be taking our business elsewhere. More

Great and attentive service. The service agent closely listened to my concerns and advisement. Thank you! listened to my concerns and advisement. Thank you! More

Luke said he texted me - called me - NEVER HEARD FROM HIM - I finally called 2 hours after drop off to see if \it was ready - RECALL appointment - Surprised why I don't do my oil changes there ? I'm not. - I finally called 2 hours after drop off to see if \it was ready - RECALL appointment - Surprised why I don't do my oil changes there ? I'm not. More

Service was great Great caring service reps keeping me informed while i wait..Clean waiting area friendly employees. informed while i wait..Clean waiting area friendly employees. More