Back

Destination Kia - Service Center

Albany, NY

4.5
2,728 Reviews

2,728 Reviews of Destination Kia - Service Center

Sort by
October 30, 2021

yours is best dealer service department i have used. the waiting area is comfortable and it is a pleasure dealing with your entire staff. More

by ottoshutoff
Recommend Dealer
Yes
Employees Worked With
mike hunter and "anon cashier"
October 29, 2021

Everyone at this dealership is very personable and knowledgeable. We love our vehicle and would recommend this dealership to everyone. More

by tim oakey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Docherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Excellent service, friendly staff. Really comfortable waiting area with water and Wi-Fi to get work done. More

by cmacden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 29, 2021

Friendly, clean and spacious facility located at a convenient location on Central Ave in Albany New York. More

by JTHORN001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Tyler was great! Kept me up to speed with communication. Very personable and thorough. Thanks ! More

by Bbnstjacques
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
October 28, 2021

I feel the service was excellant. I had a problem with my Bluetooth and the guys worked so hard to fix the problem. More

by ESHERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin and Justin, Rich Petri
October 28, 2021

I had much better service this time. The staff was very nice. It did take 3 weeks to get in after my part arrived. More

by Stimpy1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 28, 2021

I have completed at least 4 of these surveys. You know i6think the service department is one of the worst I have ever experienced. More

by John G. Ciccarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

My arrival was greeted nicely i was informed about the service to be done n asked if I had any additional service requests and given an approximate time of completion. The service was completed on time . More

by wbarhold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Normally when we make an appointment my car is taken early and is finished quickly. We had an 11:00am appointment for an oil change on a Saturday and at 4:30 my car was still not done. We even dropped m More

by Eric Schaible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nor even sure who took care of us which is also not normal
...
113
...