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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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October 11, 2021

Always a friendly atmosphere when bringing the care in for service with a friendly team to great you More

by ROBERT.MONE1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
October 11, 2021

This is the best location to purchase and service your Kia. I'm always satified More

by FrankS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Apr 19, 2022 -

FrankS responded

I'm always satisfied

October 11, 2021

I brought a non functioning key fob in and asked them to try and reprogram it before ordering a new one. I fully expected them to tell me it was beyond repair, but in reality the battery was in wrong so th More

by Lockwood.andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
October 11, 2021

Sat for a while and no one was giving me updates on the progress. Had to find soneone and ask twice. I ended up waiting 4.5 hours. If i had known it was going to take that long i would have dropped it o More

by Labore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2021

I went back for the second time for a faulty camera. The first time the appointment was made on a day when no one was there who does that work. Now the part is in and I have to wait 3 weeks to get in to ge More

by Stimpy1414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
October 10, 2021

Mike in the service department was a pleasure to work with. Keep us fully informed while vehicle was at dealership. More

by NMASHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service department
October 09, 2021

very nice quick and comfy chairs!! had a great experience from buying my csr to first service appt More

by katiecarse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 08, 2021

Lucas was excellent at fitting me in a busy schedule to help with getting a new tire to replace one with a nail in it. I had been filling the tire with air each day to keep it from going completely flat. I More

by l.mchinniie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
October 07, 2021

Mike was thorough and talked to me each step of the way. Mike delivered excellent customer service. More

by krisjmaloney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike is the service department.
October 07, 2021

We have always received excellent service at Destination Kia and regularly recommend the dealership to friends and family. More

by Bob B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
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