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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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October 05, 2021

Marshall is the only service tech I will deal with at destination. He knows his stuff. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Came in for 2 recalls. Took care of the problems. Ride to home & back was prompt & courteous. More

by FWR2ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 03, 2021

Sale or service, always an amazing experience at Destination Kia. The staff is always accommodating, attentive and thorough. Waiting area near and clean, top notch amenities. I can't say enough grea More

by CATHRINE.AREL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike , Rich Petri
October 02, 2021

Everyone was very professional and nice, wait time was good if with you being short staffed More

by panzapoppy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 01, 2021

Great service had great timing and explained everything I needed to know very thoroughly! Great customer service! More

by MARIAHDESMOND7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
October 01, 2021

Had work done and still have the same problem. Now I have to wait weeks before my car is looked at More

by pearllink45633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
October 01, 2021

It took at least 5 trips back to the dealership and 8 months to resolve a warranty service issue. More

by John G. Ciccarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

I went in for an oil change. The service department opened on time, I was greeted, and a scan of my car was done. They walked me into the waiting room that had been sanitized. They offered me a shutt More

by lbogucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 30, 2021

Parts were ordered and received in plenty of timeService Parts were ordered and received in plenty of time Service people went out of their way to fix a broken door handle and put in a sensor plus do a NYS More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Scott, and Mark, Rich Petri
September 30, 2021

Tyler is great. He does a great job making sure the car gets in and looked at. More

by jemaclmnts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tylet
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