Destination Kia - Service Center

Service was great. Car was ready about when they promised me. I’ll be back! me. I’ll be back! More

The service advisor Michael Hunter is a true asset to your team. He went out of his way to assure customer satisfaction your team. He went out of his way to assure customer satisfaction More

They did a good job making the repairs I needed. The communication was a little off this time, and I wasn't completely sure what was done. But I'm happy with the service and I'll be going back. communication was a little off this time, and I wasn't completely sure what was done. But I'm happy with the service and I'll be going back. More

Great services. Kind and attentive. They explained the process to me and got me right in process to me and got me right in More

I was greeted promptly by staff and informed of the status of my vehicle regularly. status of my vehicle regularly. More

I had to take my car to the service shop three times for the same brake problem. The initial problem began a month after buying the car and while under warranty. I’ve had to take it to the service shop an a the same brake problem. The initial problem began a month after buying the car and while under warranty. I’ve had to take it to the service shop an average of once a month since buying the car. Service replaced my calipers twice and it was covered under warranty. On the third visit I was told it was warped rotors causing the problem all along, but the rotors would not be covered because the rotors were fine when they did the inspection before selling it to me. I was told the rotors wore down faster “because they were after market rotors.” If the rotors were the issue all along, they should not warped or worn down within a month of purchasing. My tech advisor claimed nothing could be done about the bill as he already spoke to the service manager about it. He did suggest I talk to the sale associate I bought it from or the sales manager. I did. The sale associate looked into the matter and had the bill taken care of (and I’m thankful). Then the service tech took credit for the sale associate’s work. The service department’s communication is sorely lacking and the repairs jobs are sloppy. More

Very convenient and professional but was promised car at 1p but didn't get it back until 5p. 1p but didn't get it back until 5p. More

timely and straightforward service, excellent communication on vehicle status and the shuttle was much appreciated. communication on vehicle status and the shuttle was much appreciated. More

First service tech I dealt with never returned my calls or messages. I had to go there to get everything settled. Second service tech was much better and kept me updated on progress. I asked that something or messages. I had to go there to get everything settled. Second service tech was much better and kept me updated on progress. I asked that something else be checked, and that wasn’t even addressed More

Tried to rip me off and spent weeks trying to get a quote which i was never able to actually get before service. which i was never able to actually get before service. More