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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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September 14, 2021

Appointment went very well and did not take longer than the estimated time! Additionally, the service advisor explained everything that took place thoroughly and was upfront about any fees. More

by TANIYAK6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
September 14, 2021

Well i put down the first months payment,then was sent a bill,also was not told we had to turn in our plates and was charged insurance for 4 months on a car i traded in!!! More

by maddogg815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I loved Madeline laforest
September 14, 2021

Destination KIA always treats us fairly. The staff is very polite and professional. They always keep us updated at all ti.es during the service More

by BILLNBEVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Rich Petri
September 14, 2021

He was a great experience everything was on time how is treated very well be back soon More

by DANRAY922
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 11, 2021

Had motor and alternator replaced. Marshall and mechanics did great job on that however when I picked up my vehicle my AC didn’t work. They denied touching AC to remove/replace motor which is not true. Cost More

by Fleminvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

I had 850 miles on my car when I came in for a recall, when that was completed I found that my gas ⛽ gauge didn't work. They had to put 10.00$ worth of gas in to check it out and they charged me for it.no More

by jpetty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 10, 2021

Upon arrival I was timely greeted by friendly service staff. Dealership was clean and sanitized. Shuttle driver was friendly and professional. Vehicle was serviced in a timely manner. More

by rt457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
September 10, 2021

Destination provides friendly and efficient check-in for service, although it can be difficult to get an appointment. Their staff is always courteous and helpful. More

by TDILLON45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 10, 2021

Comfortable seating area, wifi, and free water. Plenty of updates on the progress and friendly staff to boot. The only time I don't dread going to the dealer for repairs has been here. More

by ctowema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 10, 2021

My visit was very pleasant as usual. Service was quick and pleasant. Staff was welcoming and very quick to take care of me. Everyone was so friendly. More

by marjwaldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
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