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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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September 02, 2021

Excellent service center representative. Car was finished before the expected end time. The car was clean and I was escorted to my car by the service representative More

by cslingerland001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 02, 2021

All I know is Marshall deserves a raise. He's always treated me with professionalism and respect. He's always working hard every second and I know customers return specifically because if him as I'm one More

by dtwalters5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

Great staff and service. Would deck end for sales and service. Always reliable. Service managers are thorough and knowledgeable. Waiting room is clean and sanitary. More

by JULIE.VASSILAKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 02, 2021

A bit pricey compared to other, non-dealer shops but, for the extra premium you pay you do get a few perks like a clean and comfortable waiting room, bottled water, TV, secure wifi (but one should use a VPN) More

by CADMIUMGRUNDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
September 01, 2021

The communication with clients outside of the dealership was not that great i.e. returning and making calls to client or answering the phone. The process has been taking too long, too much back and forth an More

by Kyra Bellamy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

I never have any complaints at Destination Kia. They are always very friendly, helpful and thorough! Wait times are always as expected and never any surprises. More

by GTEDESCO211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

Efficient, friendly service. The waiting area is clean and comfortable. Never a long wait and employees are accommodating. I appreciate all they do to make my visit easy. More

by stephaniegalvinriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

Allowed me to leave my car days early and pick it up after my vacation. Great service and great communication. I'll definitely recommend to all the Kia owners I know, and the numbers are growing. More

by vhb247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

As always I was pleased with the service department. I appreciated that they called before doing anything extra to my vehicle ie front end alignment. Also to discuss all the other services it would requir More

by Tazvirgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

My family always has an excellent experience at Destination Kia. The Destination staff is friendly and very professional. Michael Hunter was excellent to deal with, More

by mbkbmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hunter, Rich Petri
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