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Destination Kia - Service Center

Albany, NY

4.2
2,748 Reviews

2,748 Reviews of Destination Kia - Service Center

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September 03, 2021

The comfortable waiting area, and friendly staff made waiting for my car way more bearable. I have confidence that my car is in good hands. More

by JWarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 03, 2021

Had my vehicle in and out very quickly, every time I come in. Marshall is always friendly & always keeps me in the loop on what my vehicle needs. More

by SANDYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

All I know is Marshall deserves a raise. He's always treated me with professionalism and respect. He's always working hard every second and I know customers return specifically because if him as I'm one More

by dtwalters5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

Great staff and service. Would deck end for sales and service. Always reliable. Service managers are thorough and knowledgeable. Waiting room is clean and sanitary. More

by JULIE.VASSILAKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 02, 2021

I was there for an oil change and inspection. Service Dept was friendly and courteous.. Vehicle was done when promised. Would recommend this dealership for service. More

by LORIBUNNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
September 02, 2021

A bit pricey compared to other, non-dealer shops but, for the extra premium you pay you do get a few perks like a clean and comfortable waiting room, bottled water, TV, secure wifi (but one should use a VPN) More

by CADMIUMGRUNDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
September 02, 2021

Excellent service center representative. Car was finished before the expected end time. The car was clean and I was escorted to my car by the service representative More

by cslingerland001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

Allowed me to leave my car days early and pick it up after my vacation. Great service and great communication. I'll definitely recommend to all the Kia owners I know, and the numbers are growing. More

by vhb247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

As always I was pleased with the service department. I appreciated that they called before doing anything extra to my vehicle ie front end alignment. Also to discuss all the other services it would requir More

by Tazvirgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

The communication with clients outside of the dealership was not that great i.e. returning and making calls to client or answering the phone. The process has been taking too long, too much back and forth an More

by Kyra Bellamy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
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