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Destination Kia - Service Center

Albany, NY

4.2
2,748 Reviews

2,748 Reviews of Destination Kia - Service Center

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September 01, 2021

My family always has an excellent experience at Destination Kia. The Destination staff is friendly and very professional. Michael Hunter was excellent to deal with, More

by mbkbmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hunter, Rich Petri
September 01, 2021

I never have any complaints at Destination Kia. They are always very friendly, helpful and thorough! Wait times are always as expected and never any surprises. More

by GTEDESCO211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
September 01, 2021

Efficient, friendly service. The waiting area is clean and comfortable. Never a long wait and employees are accommodating. I appreciate all they do to make my visit easy. More

by stephaniegalvinriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 31, 2021

Very accommodating, friendly experience. Nothing negative to say about my interaction with Destination kia during this experience.even washed my car which hadnt been done in a while More

by LP4943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
August 30, 2021

I think after spending nearly $60000 on a brand new vehicle, they should automatically give you a loaner while trying to fix a computer software problem which took nearly 3 days to complete. More

by KATHERINE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Rousseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Courteous staff, although very busy. Tried to make an appointment to have my repair done after ordered part arrived, and never received phone call back .... but eventually was able to make appointment. P More

by CHARLESFCARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 30, 2021

My recall issue was fixed with no problem!I waited for My recall issue was fixed with no problem! I waited for the work to be done. Professional and well done with communication regarding my issue. More

by DCIPPERLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

I only needed a plug put in my tire and i don't think it should have taken over an hour. Service could have been quicker. More

by LBENSINGER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 30, 2021

Left multiple voicemail did not get response over a week had to go in person in order to solve my issue service center too overbooked too long of a wait for service More

by RUDCASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

The service was completed in a timely manner . Mike was professional and explained the details of the services I needed to have done to my vehicle . More

by nicolanesbeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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