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Destination Kia - Service Center

Albany, NY

4.2
2,748 Reviews

2,748 Reviews of Destination Kia - Service Center

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August 30, 2021

It was very clean and everyone i interacted with was really nice and Marshall who handled my service was very kind and kept me updated throughout the entire process. More

by chrislynenunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
August 28, 2021

When i brought my car in, destination Kia was very organized from start to finish. They kept me totally updated during the whole process of checking the system out on my car and it was a very easy che More

by mommanicole1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mauceri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Petramale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know their names I just know Dylan the salesman there was a woman in finance when I bought the car 2 years ago very pleasurable to deal with and all the guys in the garage were wonderful!! , Tom Carrington, Dillon Wagner, Anthony Blancha, Mike Donadio, Justin Pakatar
August 28, 2021

A appointment for a warranty repair was scheduled. Was taken in on time and the repair was done on time, excellent people, courteous and respectful what else can I say. More

by bemjud50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Always a nice experience when coming to Destination Kia to purchase a new vehicle or for service on an existing one. Mike Hunter was my service advisor for my 2015 Optima and did an outstanding job helpin More

by SAX1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
August 28, 2021

Total lack of communication before,during and after the service. I don’t know. It is time to Re-evaluate my relationship with destination kia More

by JIMCANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 27, 2021

Horrible. I’ll never return for service or to purchase another car. Was lied to and taken advantage of. No one answers the phones in the service department. More

by ELLENSCH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 27, 2021

I am very impressed with the services that I received here. My car was completed in the promised amount of time. They also did all the recalls. More

by gailbeckwith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 27, 2021

Everyone was very polite. My car was ready when they said it would be. They even performed work that I wasn't aware was due! Great job! More

by Gale1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 26, 2021

Fast and efficient service.Was told service might take 2 hours and was done in 1 hour. Friendly service advisor and got a car wash to boot. More

by zakty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 26, 2021

Michael Hunter provided outstanding professional customer service from the time I scheduled my appointment by telephone, checked my car in, gave me updates and finally walked me to my car as I picked it up. More

by EDREUTEMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
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