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Destination Kia - Service Center

Albany, NY

4.3
2,738 Reviews

2,738 Reviews of Destination Kia - Service Center

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August 17, 2021

Easy, great waiting room, helpful and efficient employees. Ive never had any issues with my car after service, and it almost always is complete in the time frame i am given. More

by Liza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 17, 2021

Had to wait for parts now because school is starting and they do not do the work on Saturdays it is hard to schedule an appointment as to when I can leave my vehicle for the day. At least with my Nissan I c More

by Pannor7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 17, 2021

I love this place. The system is so efficient, and the staff is so pleasant, both in the sales and the service departments. The amenities in the waiting area are awesome too! More

by CONNIECHARBONNEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 16, 2021

Great service. I was done with my service well before the man told me it was going to be done. He explained everything well at this visit. More

by BRITTANYX322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 16, 2021

Very disappointed! As I was test driving a car , they failed my inspection! I took my car to another dealer and verything they failed me for as not even related to a inspection! They never gave me the NY More

by Katinad73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Donadio
August 16, 2021

Transmission goes in car, no loaner, asked for sales team to tell me price of car. Salesmen tried to sell me new car. Told him I was getting away from Destination. Salesmen jokingly stated service departm More

by DestinationKiaIsHorrible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

Thorough and clean but very very slow!Waited a very long Thorough and clean but very very slow! Waited a very long time. Waited long time at last visit also. They should improve how fast they service vehi More

by EJBIANCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Came in for a check engine light. Overpaid to replace a wiring harness rght on top of engine bay. And now the engine light is back on again. Thanks alot! More

by Sanum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

The service department is great and Marshall is the best advisor, he actually listens to your concerns and immediately addresses them. He keeps you updated while you wait and always walks me directly to my More

by randyruiz775569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

I had a challenge. Your service writer Tyler was very good and fixed my challenge. very attentive. He made sure that it was fixed quickly with no hassels More

by kim59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tyler
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