Destination Kia - Service Center

They took care of the problem but I had to wait 45 minutes for transport to work without informing me telling me it would be while before they could transport me. Then acted like I was bothering them minutes for transport to work without informing me telling me it would be while before they could transport me. Then acted like I was bothering them when I asked where the transport was after a half hour waiting when I was told he would be there soon to transport me to work. Never received a call that car was ready but had to go up there with last trip of transport at 3pm. Car was ready and was helped when I got there. More

Marshall is very friendly, knowledgeable and professional. He made my service experience a very positive one. I was kept informed of the time it would take to fix my car and most repairs were co professional. He made my service experience a very positive one. I was kept informed of the time it would take to fix my car and most repairs were covered by a recall that Marshall found along with a rental that he arranged for me while the repairs were made. I am very happy with him as well as the entire service department. I will continue to do business with Destination Kia! More

The service and service writer was excellent. He explained everything that what was going to happen professionally and perfectly. He told me how long it was going to be of the estimated time and it explained everything that what was going to happen professionally and perfectly. He told me how long it was going to be of the estimated time and it was done way before that and I was done and back on the road. I recommend Destination kia to everyone and feel that we have a dealer for life and won't go anywhere else. More

Great service and everyone was friendly. They offered the shuttle service but we just missed it so we walked down the street to a diner for breakfast shuttle service but we just missed it so we walked down the street to a diner for breakfast More

Treated me like my business mattered and solved all the issues with my car. When I am ready to purchase a new car Destination will have my business. issues with my car. When I am ready to purchase a new car Destination will have my business. More

Called twice to set up appointment, they were not helpful. After I dropped my car off for oil change, said they would call , didn’t. helpful. After I dropped my car off for oil change, said they would call , didn’t. More

I was given a refurbished motherboard and it does not work properly. I also had to call to See if the part came in. And then it took three weeks to get a an appointment for it to be installed. work properly. I also had to call to See if the part came in. And then it took three weeks to get a an appointment for it to be installed. More

The service was good and prople involved with the service was very good. But people at service bay were not as good. I stood at service bay for 10 minutes while workers talked to a guy in service 2 guys whil was very good. But people at service bay were not as good. I stood at service bay for 10 minutes while workers talked to a guy in service 2 guys while I waited. I finally asked them about my appointment because they ignored me. Otherwise rest of service was excellent. Al so car was not cleaner when I left. More

I appreciate he fact that th e 2019 Kia Optima was fixed although right now I don't remember what they said the problem was. although right now I don't remember what they said the problem was. More

Very thorough and very kind! Lucas was very good at explaining my visit! Was very fast and I was very happy with the great service! explaining my visit! Was very fast and I was very happy with the great service! More