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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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August 12, 2021

Everyone was friendly and the work was done efficiently. The staff and the maintenance people made sure I had the right brake parts. This took extra time, but was worth the wait. More

by fredhutchison52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Great job mike is amazing he always makes me feel like my service is the most important I hope to keep coming back to you for service More

by tazzjazz2013dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike , Rich Petri
August 12, 2021

Great service. Helpful staff. Clean waiting area with special attention given now due to Covid. There is really nothing bad to say. Never had a problem. More

by psunkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 11, 2021

Destination Kia took care of the recall on brakes promptly, giving me an estimate of the time required. When I couldn't get the car then they assured me it would be safe overnight. The car was cleane More

by tapleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Thank you for excellent service.I love the professional service And great response at destination Kia of Albany n.y.the staff at destination Kai are friendly and kind and excellent service thank you. More

by garrett0669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 11, 2021

The dealership offers a nice waiting area for customers. Free WiFi and charging stations definitely make the wait much more enjoyable and easier to deal with. More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 10, 2021

Really poor scheduling, going to try other dealerships. Brought the car in for a first scheduled appointment and did not have a mechanic to work on my car. Brought it in again 2 weeks later (soonest they c More

by cdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

kia staff was very helpful and finished the job in a timely manner. they were very informative and kind while helping me with my car. great job! More

by leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 10, 2021

Destination Kia is awesome compared to other dealers from the day I purchased my car from the salesperson Tom Carrington all the way to having my vehicle serviced. More

by carolynfarr37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carrington
August 09, 2021

The service department did a great job keeping us informed of what issues needed to be fixed. They finished the work in a fast and convenient manner. More

by VLIETMOM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
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