Destination Kia - Service Center

The poeple there really try to work out the best results for your car trouble to get it fix right. Don't try to sell you parts you don't need. Rental car department was very friendly also while m results for your car trouble to get it fix right. Don't try to sell you parts you don't need. Rental car department was very friendly also while my car was being fix. More

I was able to pull in to The service department easily. The person who spoke to me, helped me to understand the process before I got out of my car. We were able to wait Inside or outside under a tent which The person who spoke to me, helped me to understand the process before I got out of my car. We were able to wait Inside or outside under a tent which was nice because I could enjoy the sunshine. when the car’s service was completed, I received a text message video showing me that my new touch screen radio was all installed and ready to go. More

Marshall Blakeslee provided excellent customer service, as usual. He is the best! He provided sound guidance and demonstrated genuine car and concern. Like a friend. as usual. He is the best! He provided sound guidance and demonstrated genuine car and concern. Like a friend. More

Expedient service.Polite & helpful staffSpotless Expedient service. Polite & helpful staff Spotless waiting area. Particularly like the text updates on the status of my service. Very interesting t Expedient service. Polite & helpful staff Spotless waiting area. Particularly like the text updates on the status of my service. Very interesting to receive video of some of the service activities. More

I have always had excellent service at the Destination Service Department. This time was no exception. My only criticism is the lack of timely response to telephone calls. Twice I called for an update and Service Department. This time was no exception. My only criticism is the lack of timely response to telephone calls. Twice I called for an update and did not receive a TC back. The service department is exceptionally busy. It would enhance customer service if the service advisors had a person who could return calls for them same day. That being said, Marshall went above and beyond to communicate with me after the second time it happened. More

The service department is the best in the Albany area, staff was friendly and kept me up to date on my car status and called when ready staff was friendly and kept me up to date on my car status and called when ready More

The appointment went smoothly and I was very happy with the cost. The person I dealt with was very professional and prompt. My first impression with the service department was excellent. the cost. The person I dealt with was very professional and prompt. My first impression with the service department was excellent. More

Horrible communication, didn’t get a rental for a month while they were fixing my car. Never answered my calls. Do not recommend to others while they were fixing my car. Never answered my calls. Do not recommend to others More

Not impressed. They tried to sell me an unneeded alignment over the phone. I had to return because my inside whining fan. And I found a rip in my leather seat the next day! alignment over the phone. I had to return because my inside whining fan. And I found a rip in my leather seat the next day! More

Great service department! Mike checked me in while I was still in the car and kept me up to date on my work during the day. When it was done, he reviewed the bill and work with me, applied a coupon and walk still in the car and kept me up to date on my work during the day. When it was done, he reviewed the bill and work with me, applied a coupon and walked me out to my car. Rich dropped me off at work in the morning and picked me up in the afternoon. Great driver, clean vehicle, gets me to work on time, positive, friendly and personable! He is the best! More