Destination Kia - Service Center

I went in because my check engine light was on. Staff was helpful, informative and consistent with keeping in touch with me and letting me know what's going on with my car. helpful, informative and consistent with keeping in touch with me and letting me know what's going on with my car. More

It was efficient. Customer service was great. Friendly. Bottled water was wet and tasty. Chairs were clean and comfortable. I liked the outdoor tents very much Bottled water was wet and tasty. Chairs were clean and comfortable. I liked the outdoor tents very much More

Service was acceptable for a very busy place. My issue was addressed ahead of schedule and I was satisfied with the outcome and cost for it was addressed ahead of schedule and I was satisfied with the outcome and cost for it More

As usual, Destination's service department met my expectations and then some. The work was performed in a timely manner and I was kept in the loop throughout the process. Upon completion my vehicle expectations and then some. The work was performed in a timely manner and I was kept in the loop throughout the process. Upon completion my vehicle was cleaned and delivered to me with a pleasant thank you. Great to do business with. More

Always been a great service experience at destination kia. Transparent, polite and expert staff. My car always feels good to drive everytime i get it serviced from them kia. Transparent, polite and expert staff. My car always feels good to drive everytime i get it serviced from them More

Excellent service, the staff is very helpful and friendly. The work is done on a timely basis. I will always come back here for a new car. friendly. The work is done on a timely basis. I will always come back here for a new car. More

Unbelievable.Over heard employees swearing as they walked in the waiting area. The waiting area is dirty and the chair arms are all damaged. The amount of dust on the water cooler makes you wonder if they h in the waiting area. The waiting area is dirty and the chair arms are all damaged. The amount of dust on the water cooler makes you wonder if they have a cleaning service. When my car was finished I had to go back into the service area to ask for my keys and wait while they found them. More

Luke was very helpful and kept me updated. Clean. Covid guides used. Plenty of room to sit. Cleaning of chairs needs more care noted employees did not really apply spray to seats or wipe down. No very effe guides used. Plenty of room to sit. Cleaning of chairs needs more care noted employees did not really apply spray to seats or wipe down. No very effective. Came for needed recall work . Like offered me options of ride to local site for lunch or shopping More

I was told by another local Kia dealership that my engine would need to be replaced in my 2013 Kia Forte. I asked how long it would take and they informed me they did not know and to drive it until I could would need to be replaced in my 2013 Kia Forte. I asked how long it would take and they informed me they did not know and to drive it until I could not drive it anymore. I asked about a rental and they said no the warranty from Kia would not pay the dealership for a rental to do it on my own. I called the Kia corporation and they suggested I take my care to another Kia dealership so I called Destination and they took my car right in. I left Destination with a rental, no questions asked. After a thorough check, I was informed that my cylinder heads needed to be replaced which meant the engine had to be replaced. My engine was ordered and after 3 months my car was fixed and returned to me. Destination Kia went above and beyond. I had a rental for the entire time, they kept in contact with me, and took my phone calls whenever I called. Imagine having a rental for 3 months and a brand new engine and walking away paying zero dollars, what a great feeling. I thank Rich and Jarrod (I hope I spelled that correctly) from Destination Kia and Josh, the rental agent from Destination Nissan. I will now travel to get my car serviced with you and for my future purchase next year. More

I am very pleased with the service adviser Michael Hunter, he explained everything in detail that needs to be done on my vehicle. He is very courteous and customer friendly and also his maintenance Hunter, he explained everything in detail that needs to be done on my vehicle. He is very courteous and customer friendly and also his maintenance co-workers. More