Back

Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

Sort by
July 22, 2021

Greeted with a friendly smile. Told what was going to be done.got me in and out at a decent time frame. Walked me to car when finished. Said any questions in future to call. Great service. More

by L
Recommend Dealer
Yes
Employees Worked With
Lucas lapins
July 22, 2021

The waiting area was shop worn and could use updating. KIA is a hot brand but your showroom and customer waiting area doesn’t reflect the brand or your success. There is clutter over most work areas. More

by arberardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
July 21, 2021

Great service. Tyler showed genuine care, was very thorough, and got me right out on time, they even pulled my car up to the door for me! Destination Kia never disappoints. More

by eskelly619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
July 21, 2021

Professional, Personable, Efficient, Accommodating Staff and Dealership is Very Clean. Lucas Lapkins was a pleasure to deal with and Tiara (at Customer Checkout) is a Sweetheart and very diligent and pr More

by Linda Prinzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Lapkins and Tiara
July 21, 2021

The service at Kia was very well taken care of when they found the problem they came and told me right away and told me how they were going to takr care of it More

by barbaracintron52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 21, 2021

They have been excellent with me I couldn't be happier. From the beginning they have made this stressful car choosing process a breeze and then bringing my car in for service was reassuring too with the v More

by Mizmulvihill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Pogorzelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 20, 2021

I have always had a very good relationship with the service department at destination kia. They never try to oversell you on service you dont need but always let you know what I add recommended at the More

by mikekinley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
July 20, 2021

I bought my car there and Mike Donato is great. I came in recently for recall/spark plug issue. All went great in the service department! Thank you! More

by ponderanew-29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Donadio
July 20, 2021

Great customer service. A bit pricey on the repairs. I was given an estimate and the final price was $200 more than expected. The work More

by AARASIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 19, 2021

Took my car in for some work .. They were timely and friendly. The team was professional.. Took care of other repairs i needed done explained everything More

by BINGANG1974AA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dnt remember
...
144
...