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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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July 16, 2021

It took you a week to get the survey to me, wouldn't it be more prudent to send this out within hours of the service experience is more fresh in people's memory? More

by sbronze1965
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Attentive. Good communication. Patient. Not much else to say. I got the service my car needed. I will see you all in the future. Thanks. More

by ime.augustine.akpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 16, 2021

Always great service! The team is very friendly and fast! The explain things clearly set expectations for the visit and follow up as needed. Very pleased! More

by craigck69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 16, 2021

I am very satisfied with the attention paid by the service department. I arrived early for my appointment and they were able to take me right away and completed in even less time than they had predict More

by larryfox5128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
July 16, 2021

Destination Kia and their staff were excellent however Kia corporate customer service was lacking in my Opinion. Still satisfied with end results and have car in running condition. More

by Justincamilleri13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 16, 2021

Everything is explained to you before service and if anything else comes up during service. They get you in and out in a timely manner. Never have any issues whenever I stop in. More

by cerehm42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 15, 2021

Everyone is very nice and does a great job, they make you feel like family, I like how they come out and tell you whats going on More

by MINNIE22869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rousseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

This is a great dealership. Everyone is very friendly and helpful. I never feel like I'm being taken advantage of. I would recommend this service department for anyone looking to get work done on their car. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 15, 2021

Rich did a great job of keeping me informed on everything that was going on Every time I called I got a pleasant update on what was going on with my vehicle it made it very easy for me to relax and not stres More

by vmk_umoja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 14, 2021

Very seamless, dropped my car off on Sunday and my car was ready early Monday morning. I received a text that it was ready, they even washed it for me. Great job destination-as always. More

by dandeljocko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukas
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