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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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July 05, 2021

Tyler was very friendly and professional. He answered all my questions and resolved all my issues. I wish that in the future I do not have to provide a minimum number of words to a survey. The next part More

by DOLLABILL380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hess
July 05, 2021

The people are always friendly and service is fast and reliable More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 05, 2021

Service was handled immediately upon arrival. Very professional and helpful. More

by HEDGES1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 02, 2021

Good information and high quality service though sometimes takes quite a bit of time. Would be helpful to know in advance how long the repair will take. More

by voegtlek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 02, 2021

I would tell my friends to go there they did a good job More

by SSGAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 02, 2021

I arrived a little early and they took my car right away. They were able to get the job quickly. The staff were friendly and helpful. More

by lawrna78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 02, 2021

Michael greeted my with a friendly and professional manner. I arrived early and was immediately put on the "Work Board" with an expected time of completion. I loved receiving the video text on my sma More

by SCIENCETOMORROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and the Mechanic that worked on my Sportage
July 01, 2021

Was in for a warranty issue and mike keptMe up to speed Was in for a warranty issue and mike kept Me up to speed throughout the day. My van was ready by the time it was promised. More

by CJTREFFILETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
July 01, 2021

Fast service and they took me on time! Thank you More

by GRACEBATTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
July 01, 2021

Happy with service! Kia needed a new engine and thankfully it was under warranty! Service Department was great. Kept me updated on status of service. More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
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