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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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July 01, 2021

Great experience with everything, Michael Hunter was great and service was done shorter than said. More

by Pattypurple28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael hunter
July 01, 2021

Service on a 3 month vehicle should be diagnosed to see if it’s a warranty part before telling a customer they have to sign a waiver saying they may have to pay. The service took a month to finally get an More

by Cciraulo60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 01, 2021

We were very impressed by the service department. They went above and beyond. Rich was very attentive to us. Updating us to let us know what was going on. More

by RTOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 01, 2021

Was pleased with the cleanliness & the friendly people that work there. More

by LOVRTOCOOK254@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Lapins
July 01, 2021

Wonderful Michael in the service department was fantastic he kept me well aware of what was going on and when I picked up my car went through everything with me. It was absolutely excellent More

by lizbreen1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Great service and people never have had any issues there More

by odavidson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 01, 2021

I was helped immediately upon arrival. My service was completed earlier than was guaranteed. The facility was clean. My car was washed prior to delivery. More

by nlmills1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 01, 2021

Out within the hour and serviced two of our cars, very pleasant and courteous, even a car wash, thanks Tommy Carrington,best purchase I ever made! More

by joycearie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Great service. Clean waiting area. Friendly and courteous service advisor More

by PARROTBAYGAL61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 01, 2021

Friendly employees and quick service. Lounge could have a workspace area for use of laptops and also some coffee, but may be a covid restriction? More

by MICHAEL.RILEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Lau, Rich Petri
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