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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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July 01, 2021

Very comfortable waiting area. Keep to appointment times. Everyone helpful and friendly More

by jmurray0330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 01, 2021

Courteous, efficient and helpful...estimated time of service was less than expected and accommodations are nice and clean...thank you very much for your help More

by Tammy brower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 01, 2021

Excellent service and always an honest and safe dealership. I always am happy with how I have been treated even during a price negotiation. They always are willing to make the deal More

by todd48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 30, 2021

Dependable, honest, on time..kept in the loop as to the service being performed. Waiting area comfortable. Will definitely be leasing again when lease ends More

by KHILLIKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 30, 2021

Was in and out in good time. Have gotten multiple cars here More

by LKARAM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 30, 2021

In for an oil change. Out in an hour. Lucas was easy to work. More

by RENNAI7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukas
June 30, 2021

I am so dissatisfied with the fact that I have a warranty and I bought the extended warranty and it is not being honored by Kia. At this point I am considering legal action. More

by fpr8591
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I blame the supervisor that allowed Rich Petri to tell me to drive to the dealership closest to me when the hatch gets stuck again. Please put that in writing per my attorneys request., Rich Petri
June 29, 2021

I was very pleased with my most recent service appointment at Destination Kia. Mike was a pleasure to deal with. More

by LindaVU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike - Service Department
June 29, 2021

Efficient, Accommodating, Informative, Friendly, Quick Service, Above and Beyond, Affordable More

by r.jackson4692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hess
June 29, 2021

I have been trying for over 4 months to have a recall service performed on my vehicle. I was finally told that they had the part in stock and scheduled this appointment. I took half a day off of work and More

by WNG3
Customer Service
Recommend Dealer
No
Employees Worked With
Gerard Hamedy
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