Back

Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

Sort by
June 23, 2021

Had car break down due to engine failure. Called multiple Kia places & this place has the most knowledgeable, respectful employees. Rich helped set up our rental car & gave us regular updates on our car. Wou More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 23, 2021

I always have a wonderful experience. Helpful, friendly and knowledgeable. Waiting room clean, beverage provided, returned car clean. Walked me out to the car. Excellent More

by LMES1437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

The service team is very polite. So fun that they send a video of your car being inspected! More

by CMYSZELOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 22, 2021

Excellent customer service, spotless, employees are courteous. Would recommend this dealership. Work performed in a timely fashion More

by J.LAGATTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Blatt, Rich Petri
June 22, 2021

The advisor was great but it took about 2 hrs to get an oil change and NYS inspection completed. More

by ABDULMKHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
June 22, 2021

Looks like there was new management. Getting workers to move faster. I hope by working faster didn’t compromise the work that had to be done. My car has rattling noise underneath since I took it back from More

by victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know who helped me
June 22, 2021

Service department did a good job finding out what was causing the problem. More

by BETTYCALLAHAN99
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 22, 2021

Hands down the best car service I have ever had from a dealership. Marshall the service rep is always on point, super knowledgeable and I always look forward to seeing him. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

We were out in one he and they accommodated us for our recall More

by dfalsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 22, 2021

Met my service expectations. They performed a quality multipoint inspection and provided an estimate in a timely fashion. Part had to ordered and am considering having the struts replaced in future. More

by JRYAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
154
...