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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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June 08, 2021

You had my car for 5 weeks. That is unacceptable! Especially with no loaner. I bought extra bumper to bumper insurance. That should have at least expedited the shipment of parts. The original est More

by LJHILLY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

The man who checked my car in when I arrived was so nice, friendly, and professional. He took his time to explain everything and even fixed a problem I was having with my Bluetooth. Excellent customer servic More

by KIMLEE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 08, 2021

There is always great service at the Kia Center. They are always friendly and service service is done in a timely manner. I did feel like the price was a little high for what I received. More

by altomer6405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 08, 2021

I did not have an appointment for my vehicle, and I could not drive it with the problem I was having so they said drop it off and we'll see if we can get to it. Within a few hours it was fixed and better yet More

by HOAGIE217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
June 08, 2021

I have had my service with Marshall a few times now. He is very polite and friendly. He explained and showed me why I needed a front end alignment. Thank you, Marshall. See you in the fall. More

by samuari15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

The dealership was fast and efficient with my service. I received a report of my car current status throughout the visit. The dealership was clean,with wifi and television while I waited. Michael in the ser More

by DLC95518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in the service department was efficient, helpful and professional.
June 07, 2021

Very easy access very pleasant a very good experience. We arrived as scheduled immediately was taken care of. We were shown where to wait very professional and friendly More

by lsruggiero49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
June 07, 2021

The service advisors were knowledgeable and friendly. I appreciated the video provided by the service technician and also when Marshall explained and discusses the estimate. More

by MICHELEACOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

It was a great experience, my service guy was incredible! It was fast and efficient and they kept.me updated on the process! Thank you! More

by blake.j.zedar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 07, 2021

I absolutely love destination kia, I will always drive the extra distance because they are an amazing dealership!! Michael was especially helpful, I pulled up not sure exactly where to go or what to do, a More

by GROMMETTWINKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in service dept., Rich Petri
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