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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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June 07, 2021

I always enjoyed going to Kia destination to service my vehicle. The customer service is great. Everyone is so friendly and nice. The amenities are great. More

by elizaherma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 07, 2021

Rich was helpful in scheduling my appointment and following up with me while my car was there. I like the mechanic video and explanation so that I know what’s going on with my vehicle. More

by CPAPM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 06, 2021

I really liked the fact that I received a text and the name of the contact person if any questions. Marshall worked with me on what was needed and why More

by MIRIAM.12047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Knowledgeable service representatives and technicians. They know their product and it shows. Helpful, friendly, and courteous, they have been keeping my Sportage completely trouble free. Would purchase fr More

by MATTEROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 04, 2021

Quick to complete service, and they were courteous and welcoming when I got there. Additional services offered, and they weren't pushy when I declined. More

by jandk98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Oil change and tire rotation took 2 hours and 15 minutes. After 1 1/2 hours had to inquire when car will be done. I was told 10 - 15 minutes, 45 minutes later car was done. Totally unacceptable, More

by RALPHISABELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 04, 2021

So pleased with Kia. So professional and courteous, constderate. Was quick in taking care of my problem. Brought me home and back to the Kia More

by gwildman4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 04, 2021

went for oil change and recalls for my Kia. Work was done and car was washed - appreciate Oates clean waiting room and free water was nice More

by jodischmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 03, 2021

I had a very good experience at this dealership when I brought my car in for service. The work was performed as requested and the final cost was exactly as originally estimated. The service staff walked More

by usapja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter, Bill Holznagel
June 03, 2021

Very impressed with their service and staff, they are very friendly and seem to be very knowledgeable. Love the free WiFi and miss the coffee. More

by valsal1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
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