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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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May 31, 2021

From the minute I step out of the car Mike was very attentive to the service of my car and my comfort while I was waiting More

by tazzjazz2013dd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 31, 2021

I had an appointment to get three things done to my car. They came up with a list of things that were unnecessary and made me feel pressured. I stuck to my three things to get done. They did not fix my A/C More

by indiafan1188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
May 31, 2021

Quick and easy inspection, oil change and tire rotation. The tech Explained everything and even gave us a price for recommendations. Entire process went extremely smooth. More

by rentzj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 29, 2021

Great working with the service people who keep you informed and update you on needed service items. They are personable and friendly to deal with. More

by CJROSENTHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

30K maintenance doubled in price with an additional recommended service and an unexpected blower issue that they ended up not finding a cause for. And my minor complaint about squeaky right front axle More

by MARY84
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Best customer service anywhere! They are efficient, knowledgeable and so friendly. They did awesome work in a timely fashion. Always returned our calls. Absolutely no complaints. More

by Jayfogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eva and Fred in the body shop. All top notch., Rich Petri
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 27, 2021

Excellent service and they were able to put my recall part in at the same time of my oil change. Loved my car wash also. More

by LORI318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Hamedy Chris Bush
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 27, 2021

Very professional and courteous Upgrade was done in a Very professional and courteous Upgrade was done in a timely fashion and at was returned to me washed and ready to go. Good experience all around More

by WILKIE869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 27, 2021

Every service member goes above and beyond to take care of things fast and efficient- the car itself is disappointing but the staff always takes care of things More

by ADAMVANDENBURGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Blaty
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 27, 2021

i was there for an update on my computer system. i was treated with curtesy and kept informed. work was done when it was supposed to be More

by wlancor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

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