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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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May 24, 2021

My advisor was great. Answered all my concerns. Very informative and took good care of my car. Have to wait for parts and will keep in touch with me when they arrive. Very friendly staff More

by 1023kimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 24, 2021

Professional, courteous and efficient! Easy to make the appointment and waiting area is comfortable including bottled water. Waiting time was very accurate. Great COVID Protocals. More

by TPRUANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 24, 2021

Excellent service everyone is very nice and helpful. Your car will be well taken care of and quick service. Will not go anywhere else thanks More

by Rosaura Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 23, 2021

Destination KIA is always trying to upsell service and products that are not needed. It’s predatory behavior that preys on customers lack of automotive knowledge. This makes me question what services were More

by david64m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Quality service and they worked around my schedule and advised me Of current special pricing. I was very happy with your service dept and will not let anybody else touch my hybrid More

by KRCALLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 21, 2021

Service was prompt, and the service person was informative, thorough and affable. I appreciated the free bottled water and waiting area that provided a few spaces away from the tv we’re one could More

by JIMCARCIA
Recommend Dealer
Yes
Employees Worked With
Rich Petri
May 28, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 21, 2021

Went to check my engine light,the found the i need 1300$ of work nothing was cover under the xxx warranty the i bought for $1800 i never or recommend any body to deal with kia again More

by Ortizrafa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carrington, Rich Petri, Mike Donadio
May 20, 2021

Incredible service. everyone was so wonderful and nice . Incredible service. everyone was so wonderful and nice . Rich was amazing to work with. Everyone in my family as purchased a car from Destination ki More

by DEANNAMARIA84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 20, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 20, 2021

Minimal wait time when I dropped the car.Ride to work Minimal wait time when I dropped the car. Ride to work readily available from Rich. Great communication from Marshall while work is done on the vehic More

by peterheeran
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 20, 2021 -

Destination Kia responded

Peter, thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 19, 2021

I was there for my recall on my 2013 Kia Sportage, Michael Hunter Greeted me and took care of me the whole time, excellent Customer service. He knew I wanted to get it done quick and my car was rea More

by CSAZYNSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
May 20, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

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