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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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May 12, 2021

Nice experience this time . Excellent communication and timeliness. Work was done well and I am comfortable with the work and the price. (Missing one recall item and I have to bring it back when the part More

by CCLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
May 12, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

May 12, 2021

My time at Destination Kia was pleasant. Staff kept me updated and responded to questions promptly. I would like to know how to pair my new Apple phone to car it says it uploaded contacts but then does no More

by MALPASSMORETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

May 12, 2021

Everything went well. communication was great. I was kept updated on everything. Thank you for everything. Place was kept spotless, and clean. I felt comfortable waiting for my car. More

by Drkhoax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 14, 2021 -

Destination Kia responded

Thank you for taking the time to share your recent experience with us! It was a pleasure to work with you and we appreciate you choosing Destination Kia! Until next time, take care!

May 12, 2021

Amazing they were fast um yea good service didn’t wait long it’s 2 am we really doing this lol yea my guys did good 👍🏾 More

by DELMER531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 12, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

May 11, 2021

There appeared to be communication difficulties. I had to call to find out if my car was ready. I had 3 different service reps, and was glad to get connected w/ Rich P., who salvaged the experience. I also More

by dlmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 12, 2021 -

Destination Kia responded

Thank you for taking the time to provide us some feedback about your recent experience! We apologize for the miscommunication and we appreciate you bringing it to our attention. Please reach out to our team if we can be of further assistance in the future, thank you for choosing Destination Kia!

May 11, 2021

Service Center made minor repair was out in 20 minutes. This was a part that needed to be installed after I purchasedmm a used vehicle. Friendly and helpful!! More

by Lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard
May 12, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

May 11, 2021

Fast service, very nice staff. Stopped in for my first oil change and they were able to answer any questions I had. Would highly recommend. More

by laur.grimes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael
May 12, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

May 10, 2021

Service was performed quickly and efficiently. I was in and out in just about two hours. Staff was courteous and kept me informed on the progress More

by GBLAIN67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 12, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

May 08, 2021

I brought my car in for a oil change and yearly inspection. Michael Hunter was my service advisor. Michael was great and very attentive to my needs and answered any questions that i might have h More

by THE ATOMIC PUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
May 10, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance. Take care!

May 08, 2021

It’s definitely one of the best dealership in the city. Service was on time and complete. Told me there was a recall on a fuse but was unable to do it as not in stock but will notify me when it comes in. More

by jroarke9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hunter, Rich Petri
May 10, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance. Take care!

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