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2,725 Reviews of Destination Kia - Service Center
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April 22, 2021
Dealership was very helpful with my concerns about an issue with my vehicle. Took it in for service and offered me a rental at no charge while my vehicle was being fixed. issue with my vehicle. Took it in for service and offered me a rental at no charge while my vehicle was being fixed. More
by colpittserin
Verified CustomerEmployees Worked With
Michael Hunter Service Advisor
April 22, 2021
Estimates and wait time were clear and upfront. Service contact was great on details and responded via text messages and phone call. They did forget to schedule a shuttle pick up when my car was ready. Had contact was great on details and responded via text messages and phone call. They did forget to schedule a shuttle pick up when my car was ready. Had to Uber. More
by erosario6517
Employees Worked With
Rich Petri
April 22, 2021
Very efficient. Friendly reception. Was introduced to the process. Clean waiting area. Service advisor gave me a time duration and the fulfilled that within a minute the process. Clean waiting area. Service advisor gave me a time duration and the fulfilled that within a minute More
by JCOLEM2
Employees Worked With
Mike Donadio
April 22, 2021
It took longer than expected, over priced and not worth bringing my vehicle to dealership. This place could manage much better,smarter & faster. Need lot of improvement! bringing my vehicle to dealership. This place could manage much better,smarter & faster. Need lot of improvement! More
by ahmedsaeed786
April 22, 2021
I had a good experience waiting for my car to get I’m fixed. Thank you for the water in the lobby. It was a good visit. fixed. Thank you for the water in the lobby. It was a good visit. More
by sanzlady9
Employees Worked With
April 22, 2021
Great Customer Service! Very friendly and professional. Would recommend to anyone! Offered insight and keep me up to date on the progress of fixing my car. Would recommend to anyone! Offered insight and keep me up to date on the progress of fixing my car. More
by LB
April 22, 2021
I think you dealerships is fine.How ever I notice that custermers cars were ready and they sat for an additional 21 to 30 extra time just waiting on paper work.that need to be fixed. custermers cars were ready and they sat for an additional 21 to 30 extra time just waiting on paper work.that need to be fixed. More
by GOINGBACKHOME2ALBANY
Employees Worked With
April 22, 2021
Staff attendant was outstanding. Immediate service! However, I think these CONSTANT surveys are not an accurate way to evaluate. I get at least 10 survey requests each week...as bad as spam calls. Th However, I think these CONSTANT surveys are not an accurate way to evaluate. I get at least 10 survey requests each week...as bad as spam calls. These constant surveys have the potential to alienate customers! Please pass my message on to management. Working people don't have time for this nonsense....and often just push the DELETE key! Hope you don't alienate me. More
by HILGERMA
April 21, 2021
Did a Good job did a great service I will keep bring my car back for oil change and a tire rotation. Was out in a hour car back for oil change and a tire rotation. Was out in a hour More
by Khermance1822
