Destination Kia - Service Center

I like that the waiting room is large and clean, and there are places with tables that I can use to set up my laptop and get work done while I'm waiting. Staff has been very helpful. there are places with tables that I can use to set up my laptop and get work done while I'm waiting. Staff has been very helpful. More

Not happy with the service at all. Scheduled an appointment for a recall and when we got there the service dept asked us if they had the part for the recall. You have to be kidding! Scheduled an appointment for a recall and when we got there the service dept asked us if they had the part for the recall. You have to be kidding! Still waiting for a call back to schedule another appointment to address the recall issue. Not impressed with the service dept. no one answers the phone to boot. More

Excellent work had my car back on the road sooner than expected. Service dept was very helpful and communicative expected. Service dept was very helpful and communicative More

Evertime I arrive at this dealership for service it's a quick no hassle check in. My car is always returned to me personally not only that but the service representative is holding the door open for me lik quick no hassle check in. My car is always returned to me personally not only that but the service representative is holding the door open for me like I was some sort of Royalty. Thanks Again for the no hassle service and a Bright Shiney Washed Car. My car loves it when I bring it here because it knows it's going home cleaner than when it came. More

Wait was way longer then I was told. I asked for an update and was told 30 min and everything would be done including my check engine light. Turns out the 30 minutes was for nothing and I asked for an update and was told 30 min and everything would be done including my check engine light. Turns out the 30 minutes was for nothing and they asked for another 2 hr. I had to go to work so the problem still isn’t solved and have to go back for another appointment. My other Kia dealer gives me a loaner car if it takes over 2 hrs. This dealer couldn’t even offer a shuttle. I asked for a loaner for the up coming appointment and was told no again. So customer service at this Kia dealer is non-existent to say in few words. I will be buying out of the area when it comes to getting a new Kia. We will see if this next appointment is any better. More

One of the worst experiences I have ever had. And after the problem was not fix he was rude to my wife when she called back to explain it to them. We have left several messages with zero respons And after the problem was not fix he was rude to my wife when she called back to explain it to them. We have left several messages with zero response back. Truly disgusted with there service More

Amazing courtesy, promptness and very nice to me! Every time I go in they are always courteous Every time I go in they are always courteous More

Great experience fast and easy . Staff was excellent and things went smoothly . No complaints … great job Staff was excellent and things went smoothly . No complaints … great job More

Super professional and a great all aroynd dealership. Able to identify and fix the problem with my car in no time. Able to identify and fix the problem with my car in no time. More