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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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February 23, 2021

G o o d E x p e r i a n c e A t s e r v i c e o n s a t u r d A y. More

by Courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 24, 2021 -

Destination Kia responded

Thank you for the review, Courtney! We wish you miles of smiles - take care!

February 23, 2021

I would like to see length of service time reduced as wait time seems to get longer with each visit in light of the overall costs More

by dgonza2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 24, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to assist you with your vehicle needs and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. We wish you miles of smiles!

February 22, 2021

Everyone was positive polite and friendly. You never felt hurried and you were given all the time and attention that was required.. I received additional help with the navigation system. More

by GUSLAPHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McAfee
Feb 22, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 22, 2021

I have 2 leases expiring in June of this year. The service is GREAT. The personnel are fantastic. The service people keep you informed while you wait. Very professional and cordial. More

by STEVEVAZCI1947@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 22, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 22, 2021

Mike went over and beyond to assist when my 16 month old car would not start. He really took extra time going out of his way. Thank you Mike! More

by DNG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hunter
Feb 22, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 22, 2021

The wiper blade on our Kia Sorrento snapped off. We called for service and Marshall gave us a time that same day - a Saturday- and we were able to have both windshield wiper blades and the rear window More

by MPFEIFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 21, 2021

The service department associates know me by name, and are willing to ask how I'm doing. It always feels like they have my best interests at heart, and don't recommend extraneous services that I may not n More

by e.snow93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 22, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 20, 2021

Dealership staff has always been courteous and professional. Michael was extremely knowledgeable regarding my maintenance needs and understanding of my resources. I look forward to working with h More

by LEONEBP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
Feb 22, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 19, 2021

Michael Hunter was most attentive and walked me through what service I needed and during the time the car was being serviced, he checked on me and gaqve me his phone number in case I needed something. Took More

by KCLUPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter 5 out of 5
Feb 22, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 18, 2021

Destination Kia makes it easy to schedule an online service appointment. Mike Hunter, the Service advisor greeted me upon arrival and had me drive into the enclosed service write-up area. Went over my More

by Dan S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hunter
Feb 19, 2021 -

Destination Kia responded

Dan, thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

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