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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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February 12, 2021

I was extremely happy with the service I received on my Kia soul. The service advisor was extremely friendly and very knowledgeable of his job. More

by robertv-troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 12, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your recent visit and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance in the future. Take care!

February 11, 2021

Very good service. Quick and efficient. I got an oil change and tire rotation and I was out within the hour. I was greeted immediately by the salesman upon arrival. More

by Sarah Sorrentino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Destination Kia responded

Sarah, thank you for taking the time to share your recent service experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future, take care!

February 11, 2021

Service on my lease vehicle was efficient and safety protocols were well managed. All my questions were answered so I could make informed decisions. Only problem I’ve had with this car is the Apple Car More

by felix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Destination Kia responded

Felix, thank you for the kind review! We are thrilled to hear about your recent visit and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance in the future. Take care!

February 11, 2021

Marshall consistently provides excellent customer service each and every time I visit the Destination KIA service department. Overall, I would highly recommend this dealership for both sales and service. More

by DMBARRAESQ
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your recent service visit and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 11, 2021

Great job! Appreciated the communication throughout the day. Coupon was applied as per my request. Was still learning the new system but did great considering he is new to Kia. More

by PELLETTIERKELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy
Feb 12, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your recent visit and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance in the future. Take care!

February 11, 2021

Great service very heplful..made me feel great ..i was in a rough situation thy made it happen foe me loved the service video .fantastic More

by MONIQWAH42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike..david
Feb 12, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your recent visit and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance in the future. Take care!

February 11, 2021

Service staff were friendly, polite, helpful and clear in their communication, The waiting area was clean, socially distance, offered water, television and WiFi. I was very comfortable. More

by eszepessy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
Feb 12, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your recent visit and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance in the future. Take care!

February 11, 2021

Friendly, immediate service. Quick, complete, efficient. Very personal. Extremely satisfied. Waiting area clean, comfortable. Would recommend easily. Convenient from beginning to end. Pleasant and know More

by TJBTWIN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McAfee, Gerard Hamedy
Feb 12, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your recent visit and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance in the future. Take care!

February 11, 2021

The waiting area was set up to allow for social distancing . The employees were courteous and knowledgable. I was kept informed on my cars progress. More

by JCENIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who waited on me, Rich Petri
Feb 12, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your recent visit and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance in the future. Take care!

February 10, 2021

The first thing is when you drive up someone is there to grit you and direct you to the inside where you can be comfortable. More

by Smooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Feb 12, 2021 -

Destination Kia responded

Thank you for the kind feedback about your recent time with our team! We're thrilled you stopped in to see us and we wish you all the best behind the wheel. Take care!

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