Back

Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

Sort by
February 07, 2021

I was told to bring my car back for inspection free of charge after I replaced the rear brakes. When I brought it back, I was still charged! More

by bassmaster1397
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Rich Petri
February 06, 2021

Not good I waited for 3 hours I had to go up to asked about my car and it had been done and no one called me More

by sandman4128
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
February 05, 2021

The destination Kia dealership is pretty awesome they're conveniently located they're very good about their appointments they're very good about letting you know what you need what you don't need etc etc. More

by cjbbenjamin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike the service advisor that took care of me was very prompt precise with everything that they did and that needed to be done he's a good asset to the destination kia team, Tom Carrington
Feb 08, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 05, 2021

Careful attention to sanitation of vehicles and customer waiting area, prompt and friendly service advisor Michael, fixed my problem once they got the part...great job! More

by agiuffr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Stamp...terrific guy!
Feb 08, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 04, 2021

Excellent service! Went because my HVAC system wasn’t working properly, they explained what the issue was, how they were going to fix it, and how much it would cost before any work was done to confirm th More

by haani.quichocho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 08, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 04, 2021

Staff very pleasant and attentive. Kept me informed about the progress on my car. Also very good Covid protocols with sanitizer stations, and constant spraying of furniture etc. More

by bill.cunningham06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 04, 2021

Service and staff very friendly and helpful. Answered all my questions. Made my wait very comfortable while waiting for service bbn on my car. Thank you More

by TIGER85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 04, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best in your vehicle. Please reach out to our team if we can be of further assistance in the future. Take care!

February 04, 2021

This is the only location I deal with. They are very pleasant and helpful. I’ve gone one kia dealership and was not pleased with their service. More

by LATOSHAMILLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 04, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best in your vehicle. Please reach out to our team if we can be of further assistance in the future. Take care!

February 04, 2021

The service associate was very helpful ad handled my needs very professionally. I was totally impressed with the thorough printout of issues found from the checkup that was done. More

by SWISNIEWSKI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best in your vehicle. Please reach out to our team if we can be of further assistance in the future. Take care!

February 03, 2021

My service was quick and discussed with me by my service advisor Michael Hunter, no issues! He told me how long my service would take and he came back within that time! More

by karen.frazier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
Feb 04, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best in your vehicle. Please reach out to our team if we can be of further assistance in the future. Take care!

...
198
...