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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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January 29, 2021

I felt safe from COVID because of the cleaning protocol I witnessed. Marshall was very helpful and made me feel very comfortable with the service provided. More

by MKING101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

January 29, 2021

In this time of covid, they're doing their best to make our service wait as comfortable and efficient as possible. They do their best to accommodate. More

by GAITORJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 01, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

January 29, 2021

Very happy with this last service. Enjoyed the video inspection. Marshall was very helpful with finding info on my other vehicle and recall. Will be back in march for brake service More

by FINDBASIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 01, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

January 29, 2021

Rich was wonderful, consistently kept me up to date with my car and was very understanding of all of my questions . Car was done quickly which was great. . When arrived to pick my car up dealt with someone More

by Allison M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
January 28, 2021

Good experience. That is all I have to say at this time. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. Goodbye. More

by BDALEX3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Feb 01, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

January 28, 2021

Had a very good experience! Had my engine light come on made an appointment Destination got me right in the next day did a diagnostic found the issue and fixed it. The service team was great. More

by SGTBILKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

January 28, 2021

Great job! Very pleased with the entire staff and the continued communication. I would definitely return and recommend to all to schedule service with them. More

by JJAMISONLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 01, 2021 -

Destination Kia responded

Thank you for the kind review! We are thrilled to hear about your time with our team and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

January 27, 2021

Excellent work - waited a bit longer than I wanted to be settled in. Covid safely in place but not followed. I waited outside . Employees with out masks, customers sitting in chairs but no cleansing happeni More

by CCLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 27, 2021

Work was fine. Now stop asking Survey is tough to get completed always wants more . The the the the the the the the the end More

by dtoneal365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 27, 2021

They were very attentive to my questions they resolved my issue I had other concerns and the person found out my answers for me happy with the choice More

by saratogalakelady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the employee who helped me
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

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