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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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January 27, 2021

The work was done well. Our main problem was the amount of time it took to get a part that wasn't in stock at this dealership. We expect that COVID contributed to this delay but three weeks was unreasonabl More

by DBAKER2592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 27, 2021

No complaints. Always on time and they do the job in a timely manner. Comfortable waiting room and estimates are always spot on. I have nothing but good things to say about Destination Kia. More

by TREILLY1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 28, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out if our team can be of further assistance in the future. Until next time, take care!

January 27, 2021

It’s a comfortable dealership. The facilities are clean and pleasant. The staff members are polite. I like it better than others in the region. More

by UTTERLWU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 27, 2021

Very professional service. They quickly greet you and explain the service and time it will take. They always get the work done in that timing. The waiting area is very clean and comfortable with free wif More

by kelleymcauliffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 26, 2021

Came in for a basic oil change and left with my interior a mess. No return phone call to date. Unhappy to say the very least. More

by cakebyjustine
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Met me as I drove in, was pleasantly greeted, order was verified, the correct additions were approved and acted upon in a very professional manner! The person who greeted and assisted me was just super! Y More

by bowiebob86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 26, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 26, 2021

Amazing service! Give this man a raise!!Expensive for an Amazing service! Give this man a raise!! Expensive for an oil change and inspection but i know that isnt Mike’s, fault he was cool More

by let_the_lovin_take_ahold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 26, 2021

Service was prompt and informative. They were able to do extra service that the car needed. They explained why and how much the additional would be. More

by TOGAJOE95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 26, 2021

5 Star Service from scheduling the appointment, having service completed, to being walked to cashier and then to my vehicle. Thank you for doing a great job!! More

by GMILLER1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 26, 2021

I am very happy with my service. I can happily say, I was not waiting an excessive amount of time. I was done before I knew it! More

by BENNETTSHFD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 27, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

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