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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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January 25, 2021

I dropped my car off the night before. I was called and consulted on repairs and the cost and it was ready as promised. I have no complaints. I apologize, I do not remember who I spoke with from the Ser More

by WHAVERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Jan 26, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

January 24, 2021

They were very fast and efficient, which we appreciate a lot. The price was right—it was really inexpensive because they paid for our car’s first oil change. More

by BAG
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Destination Kia responded

Thank you for the kind review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Until next time, take care!

January 23, 2021

Marshall is excellent, professional great to work with. Give him a raise!!!!!Marshall makes the appointment and delivers as promised..on time and everything that is needed. Give him a call. More

by jgrasso9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall is great and a true professional.
Jan 25, 2021 -

Destination Kia responded

Thank you for the kind review about your recent visit. It was a pleasure to assist you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

January 22, 2021

I paid $1,800 for a extended service plan they wouldn't even cover my windshield wiper pump for $35 they charge me over $400 to put a new pump in More

by frankbrino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

They were quick to greet me when I arrived. Though there were many things that ended up needing to be serviced, the person worked with me to find the best solution. More

by Melemedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 22, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience! Your complete satisfaction is our top priority and we are thrilled to see you enjoyed your time with our team. Please reach out to our team if we can be of further assistance in the future. Take care!

January 21, 2021

Appointment was on schedule, service was timely, car was clean after which is a nice touch. My first service at this location and I’ll be back. More

by KSTODDARD265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 22, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience! Your complete satisfaction is our top priority and we are thrilled to see you enjoyed your time with our team. Please reach out to our team if we can be of further assistance in the future. Take care!

January 21, 2021

This was my first time for service. Very pleased with Service Tech Mike who walked me through the process. I liked that I was marked on white board with my name and time in and expected time out. The w More

by DEEGEE57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Jan 22, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience! Your complete satisfaction is our top priority and we are thrilled to see you enjoyed your time with our team. Please reach out to our team if we can be of further assistance in the future. Take care!

January 21, 2021

Very good friendly staff. Willing to put in the extra mile to get your car done on time. Very accommodating to customers needs. Will return for service again. More

by hogan4600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience! Your complete satisfaction is our top priority and we are thrilled to see you enjoyed your time with our team. Please reach out to our team if we can be of further assistance in the future. Take care!

January 20, 2021

We have been using this dealership for seven years. We are on our second Sorento. The service department has always been very helpful and the work performed has been to our satisfaction. More

by JLAPPIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
Jan 22, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your visit with our! It was a pleasure to assist you with your vehicle needs and we wish you miles of smiles in your new Sorento. Please reach out to our team if we can be of further assistance. Take care!

January 20, 2021

Great customer service! Marshall always gets me in and Great customer service! Marshall always gets me in and takes care of what I need done. in and out in a timely manner! Thank You! More

by EXNISSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Jan 22, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience! Your complete satisfaction is our top priority and we are thrilled to see you enjoyed your time with our team. Please reach out to our team if we can be of further assistance in the future. Take care!

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