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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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November 23, 2020

he done a great job & I was kept informed of the repairs needed and the status of job. car was brought in for a recall and a problem with the door. More

by JBORDEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Destination Kia responded

Thank you for the kind review about your recent service visit! It was a pleasure to assist you with your vehicle needs! Take care!

November 21, 2020

Good morning, I've had good experiences with this dealership and most importantly the service department. You have Rich , Marshall, and the shuttle driver to name a few, always courteous.. Zen.. More

by ZENIOUSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Lau, Rich Petri
Nov 23, 2020 -

Destination Kia responded

Thank you for the kind review about your service visit! It was a pleasure to work with you and we wish you all the best. Take care!

November 20, 2020

excellent servicejust little more wait than usual than I excellent service just little more wait than usual than I expected but due to covid I can understand it may be need more staff so can get things don More

by Adie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Destination Kia responded

Adie, thank you for the kind review about your service visit! It was a pleasure to work with you and we wish you all the best. Take care!

November 20, 2020

I have been using Destination Kia for year’s I never have a problem. The work is always satisfactory and Marshall always keeps me posted on the progress of the work being done. More

by M16838
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Destination Kia responded

Thank you for the kind review about your service visit! It was a pleasure to work with you and we wish you all the best. Take care!

November 20, 2020

I brought my car in and waited. Rich Petri was awesome. He met me at the door, made sure I was comfortable, kept me apprised of progress and found me coupons for the work that saved me a lot of money! He w More

by CONSTANCE.ATWATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 23, 2020 -

Destination Kia responded

Constance, thank you for the kind review about your visit with our team! It was a pleasure to work with you and we wish you all the best. Take care!

November 20, 2020

Our experience was smooth and they are handling things very well through the pandemic while still giving great service. We were very satisfied and will be back. More

by bbuda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 23, 2020 -

Destination Kia responded

Thank you for the kind review about your buying visit! It was a pleasure to work with you and we wish you all the best. Take care!

November 20, 2020

Service took way longer than expected (over 5 hours), and I believe I was overcharged. I had a 45K service, which on the appointment website showed should be $301. I have a screenshot. I was also getting More

by etiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Easy in, easy out with my oil change service. I like the video you can view on your phone while the service is being preformed. More

by HOAGIE217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 23, 2020 -

Destination Kia responded

Thank you for the kind review about your service visit! It was a pleasure to work with you and we wish you all the best. Take care!

November 20, 2020

Great communication, prompt and high quality service done with my lease vehicle 2017 SOUL EV+. It’s conveniently situated and really close to major highways, that’s always a plus. More

by airnassan07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Destination Kia responded

Thank you for the kind review about your service visit! It was a pleasure to work with you and we wish you all the best. Take care!

November 19, 2020

Staff is always very friendly and helpful, service is always completed within the estimated time given. They're always happy to answer any questions I have. More

by ERIKAE680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Destination Kia responded

Erika, thank you for the kind review! We truly appreciate your kind feedback and thank you for continuing to stop in and see our team! Until next time, take care!

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