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Destination Kia - Service Center

Albany, NY

4.5
2,728 Reviews

2,728 Reviews of Destination Kia - Service Center

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November 20, 2020

excellent servicejust little more wait than usual than I excellent service just little more wait than usual than I expected but due to covid I can understand it may be need more staff so can get things don More

by Adie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Destination Kia responded

Adie, thank you for the kind review about your service visit! It was a pleasure to work with you and we wish you all the best. Take care!

November 20, 2020

I have been using Destination Kia for year’s I never have a problem. The work is always satisfactory and Marshall always keeps me posted on the progress of the work being done. More

by M16838
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Destination Kia responded

Thank you for the kind review about your service visit! It was a pleasure to work with you and we wish you all the best. Take care!

November 19, 2020

Staff is always very friendly and helpful, service is always completed within the estimated time given. They're always happy to answer any questions I have. More

by ERIKAE680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Destination Kia responded

Erika, thank you for the kind review! We truly appreciate your kind feedback and thank you for continuing to stop in and see our team! Until next time, take care!

November 18, 2020

Marshall made sure I got my tires and wheel alignment done. Lynn made sure I received a new starter.. They both were awesome. I really appreciate them both More

by nievestr30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn and Tom there service manager
November 18, 2020

The service was wonderful. Quick, professional and great customer service. I buy my vehicles here, in part because of how wonderful the service always is. More

by JULIE.VASSILAKOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynne
Nov 19, 2020 -

Destination Kia responded

Julie, thank you for taking the time to leave us a review about your recent service visit! We're thrilled to hear about your time here at Destination Kia and we wish you all the best. Until next time, take care!

November 18, 2020

Work was completed earlier than expected, even with additional work performed and added on! Marshall was great and showed a sincere response to any of my concerns. I have had no better customer care an More

by CPIERCE1781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Destination Kia responded

Hello Clyde, a class remark from a class guy....appreciate all your business and your loyalty through the years....And Thanks for the compliments. Means a lot to us

November 18, 2020

Work was completed in less time than what I was told. Car was warm when I got in to leave- a nice perk! Waiting area was set up for social distancing but chairs were not wiped when vacated. More

by JZIELIN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our service department! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 18, 2020

Destination is a professional auto group that provides great service. I would recommend the dealer to anyone shopping for a car. Very great customer service. More

by TJF11757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 17, 2020

Good service, friendly staff and I was impressed by action taken to make waiting area safe during covid and the cleanliness of the waiting area More

by LEOPARDQUEEN31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for the kind review about your recent visit to our dealership! We appreciate the kind feedback and we wish you all the best, take care!

November 17, 2020

I've been having problems with my turbo on my 2015 Optima SXL. I took it in for service, and they fixed part of the problem (installed a new wastegate), but there are still issues. It would have been nice to More

by bna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit. We are disappointed to see that you didn't enjoy your experience and we ask you to please reach out to our team at your convenience to discuss this visit in further detail. Thank you.

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