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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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November 18, 2020

The service was wonderful. Quick, professional and great customer service. I buy my vehicles here, in part because of how wonderful the service always is. More

by JULIE.VASSILAKOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynne
Nov 19, 2020 -

Destination Kia responded

Julie, thank you for taking the time to leave us a review about your recent service visit! We're thrilled to hear about your time here at Destination Kia and we wish you all the best. Until next time, take care!

November 18, 2020

Marshall made sure I got my tires and wheel alignment done. Lynn made sure I received a new starter.. They both were awesome. I really appreciate them both More

by nievestr30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn and Tom there service manager
November 18, 2020

Work was completed earlier than expected, even with additional work performed and added on! Marshall was great and showed a sincere response to any of my concerns. I have had no better customer care an More

by CPIERCE1781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Destination Kia responded

Hello Clyde, a class remark from a class guy....appreciate all your business and your loyalty through the years....And Thanks for the compliments. Means a lot to us

November 18, 2020

Work was completed in less time than what I was told. Car was warm when I got in to leave- a nice perk! Waiting area was set up for social distancing but chairs were not wiped when vacated. More

by JZIELIN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our service department! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 18, 2020

Destination is a professional auto group that provides great service. I would recommend the dealer to anyone shopping for a car. Very great customer service. More

by TJF11757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 17, 2020

I have been dealing with destination for a long time even back to when they were Arrow Pontiac and I plan to continue my relationship with Mr.James Morrill More

by Brian.2950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 17, 2020

Good service, friendly staff and I was impressed by action taken to make waiting area safe during covid and the cleanliness of the waiting area More

by LEOPARDQUEEN31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for the kind review about your recent visit to our dealership! We appreciate the kind feedback and we wish you all the best, take care!

November 17, 2020

I've been having problems with my turbo on my 2015 Optima SXL. I took it in for service, and they fixed part of the problem (installed a new wastegate), but there are still issues. It would have been nice to More

by bna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit. We are disappointed to see that you didn't enjoy your experience and we ask you to please reach out to our team at your convenience to discuss this visit in further detail. Thank you.

November 17, 2020

Drivers seat could have been adjusted back to previous position. Overall it was a good experience and destination Kia, would recommend getting service done there. More

by KMAEBEV423
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 17, 2020

Polite and accurate. Will be back for additional services when needed. Like the fact your ot told a bunch of services you don’t need More

by lflood03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

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