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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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July 29, 2022

They get you in promptly, very courteous, offers extra services while you are waiting, courtesy ride to the store while I was waiting for my car to get done More

by KMEESE6315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 28, 2022

Friendly and fast service once you made an appointment. Getting through to a human for an appointment was difficult. More

by Mikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 28, 2022

Always a pleasure to have the car serviced here. Great staff and very helpful and efficient. More

by SAX1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
July 27, 2022

Got to the dealer and told me they couldn’t service car. Understaffed. Never cancelled. More

by VANDEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
July 27, 2022

Always met with friendly staff. Timely service with clear explanations. Highly satisfied with my experience. More

by arnelamahmutovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Rich Petri
July 26, 2022

I went in for a oli change and when I got my vehicle back the oil light stay on and the oil stick was stuck in the engine. I was told I now have to pay to get it fitted. I don’t think this right. I purch More

by CAPITALDISTRICT4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
July 26, 2022

Friendly clean and keeps you informed about your car and explains everything they do and what is needed to be done More

by forest1054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
July 26, 2022

Marshall is the best, kind, personable, attentive. The tech's are great, they figured out the problems and an issue with the replacement part, got me back up and running same day. I could always ask f More

by BPAULTRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 26, 2022

No complaints about this dealership, Briana was very helpful. My only complaint is with customer affairs and the difficulty to reach them. More

by cassie.daisymae48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana, Rich Petri
July 25, 2022

Professional / friendly service staff. Good communcation while waiting for service completion. Clean waiting room with free bottled water and popcorn. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
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